KMODE_EXCEPTION_NOT_HANDLED

  • Thread starter Thread starter Timothy Welch
  • Start date Start date
T

Timothy Welch

I run win2k server on a Dell box with Citrix metaframe 1.8
and server an access based financial software package. box
has run great for several years, bulletproof. However,
after installing service pack 4 for win 2k, we have had
many problems with the reliability of this system. we have
had frequent memory core dumps just suddenly. this morning
i was deleting a disconnected citrix connection when i got
the blue screen stop with the KMODE_EXCEPTION_NOT_HANDLED
error and a physical memory dump and then a reboot. This
is a critical system for us and i need to know what is
causing the problems here. I have tried reinstalling some
of the critical updates and the win2k service pack 4 patch
as well as hotfix KB822428 which addressed and fixed some
issues with the citrix client after the service pack 4
install. any ideas about this would be appreciated.

i also see on login that this machine is executing a small
dos script called usrlogonc really quickly, which i don't
know what that is.

thanks,
 
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