Killing Spam Killer

  • Thread starter Thread starter Jim Bunton
  • Start date Start date
J

Jim Bunton

New copmputer McAfree preinstalled - tried the Spam Killer. Don't want it.

Told McAfree to turn it off > McAfree says it's disabled

Outlook : toolbar > customise - Spam Killer Button > Remove > Great no spam
button > close the dialogue and it just comes back!!

It just will not go away.
 
Talk to McAfee.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim Bunton asked:

| New copmputer McAfree preinstalled - tried the Spam Killer. Don't
| want it.
|
| Told McAfree to turn it off > McAfree says it's disabled
|
| Outlook : toolbar > customise - Spam Killer Button > Remove > Great
| no spam button > close the dialogue and it just comes back!!
|
| It just will not go away.
 
in message
New copmputer McAfree preinstalled - tried the Spam Killer. Don't want
it.

Told McAfree to turn it off > McAfree says it's disabled

Outlook : toolbar > customise - Spam Killer Button > Remove > Great
no spam button > close the dialogue and it just comes back!!

It just will not go away.
Click to expand...


To McAfee (there's no "r" in there), "turn off" is not the same as
"disable". To most users, disable means that a function or feature is
completely out of the way. McAfee merely lets you turn off a feature,
not disable it. If you "turn off" e-mail scanning in their VirusScan,
that does NOT unload their proxy but merely tells their proxy not to
interrogate or act upon the traffic that passes through it. If their
emproxy becomes unresponsive, turning it off won't fix anything with
their proxy. It's still there intercepting the traffic and still being
just as unresponsive.

So why not UNINSTALL the spam component? If it is not listed as a
separate product in Add/Remove Programs, maybe you have to click Change
for the product "suite" that is listed and then deselect their anti-spam
component so it gets uninstalled (so it really is disabled). Since the
pre-installed version is probably a time-limited trial version, perhaps
you should start investigating what products you will be replacing it
with when it does expire.
 
Thanks for your detailed response to my posting
After abortive attempts to remove MacAfee - and having come accross similar
tales of woe from other peoples similar experiences, the simple answer for
Dell users who still have a support contract is to contact them and ask them
to log on remotely and use the script they have to remove MacAfee!

Jim Bunton
 
Jim Bunton said:
Thanks for your detailed response to my posting
After abortive attempts to remove MacAfee - and having come accross
similar tales of woe from other peoples similar experiences, the
simple answer for Dell users who still have a support contract is to
contact them and ask them to log on remotely and use the script they
have to remove MacAfee!
Click to expand...


Many programs do not perform a clean uninstall. I'm used to hunting
around the file system and in the registry to do cleanup. As I recall,
their uninstall even left an entry in the HKCU Run key which is pretty
stupid since obviously the executable would no longer be available. I
still feel their VirusScan component is a good product plus it is rated
for high coverage. Their firewall is simplistic (I forget where they
got it from). The rest of it, especially the Privacy Service, is
bloatware. Most users think they need it because they've been
frightened by the author's hype that they need it.

Both McAfee and Symantec have proven repeatedly that bloatware products
do NOT engender the best of breed for every contained component. You
get one or two good performers and the rest is crap or unneeded.
 
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