keyboard - selected key are not working

  • Thread starter Thread starter dm
  • Start date Start date
D

dm

I am using a Dell 8100 laptop with Windows 2000

some of my key on my keyboard stopped working at once, the
following are the ones which do not respond:

5 6 ` - = delete and the left ctrl

when clicking on the scroll bar for page down or up page
scrolls up or down two times at once

If I connect to an external keyboard all keys work
correctly

I use updated antivirus and firewall

can anybody help....
 
Boot the computer to Safe Mode and test. If the keys still are not working,
contact Dell and see if they have a diagnostic program that you can test the
physical keyboard with.

Kevin McNiel, MCSE/MCSA
Platform Server Setup Group

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