Kernel Stack problems with various apps, such as NAV, Double-Take, OFM, TS

  • Thread starter Thread starter Kevin Yukie
  • Start date Start date
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Kevin Yukie

I am having what looks like Kernel Stack problems with my Windows 2000
server. According to various Tech-support sources, Microsoft has
limited space available in the Kernel stack. I have Norton AV Corp,
Terminal Services, Double-Take, and Open File Manager running in my
Kernel stack. Because of this, my server freezes up periodically
unless I disable and 1 of the above services. Does anyone know how I
get around this problem? Besides upgrading to Server 2003 (I hear that
the kernel stack is much larger in 2003).

Thanks,

Kevin
(e-mail address removed)
SAGE Computer Associates, Inc.
 
Does anyone know Kernel Stack limitations? How to check what programs
use the Kernel Stack? How to check how much memory a program is using
in the Kernel Stack?
 
The kernel stack is limited to 12K. Pretty much any program that uses
a file system filter driver is going to use some of the stack. There
is no way to see how much of the stack a driver is using
interactively, but it can be found by analyzing a memory dump.

Service Pack 4 for Windows 2000 appears to resolve the 0x7f blue
screens you've probably been getting. Additionally, you can contact
technical support for the applications you are running to see if there
are any additional steps you can take.

I work in technical support for one of the listed applications, so I'm
quite familiar with this issue, as should be the support departments
for the other applications.
 
BTW, if your server has been "freezing up" instead of blue screening,
you might need to enable all of the options on the Startup and
Recovery dialog, Advanced tab of System Properties (right-click My
Computer, Properties, Advanced tab, S&R button). If you enable the
complete memory dump it will take your server longer to reboot while
it writes the contents of memory to a file. However, if you get a
full memory dump you will be able to send it to a software co. for
them to confirm the diagnosis. As long as you can see that it is a
0x7f, though, that is really all that is needed.
 
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