N
Nina
A user has been using his local USB Epson stylus 875epx
printer wihtout a problem, when yesterday his office was
moved and he can no longer print. I tried to re-install an
updated driver using update in the device manager and
still it doesnt work. If I install the printer's bundled
printer software package, using setup, installation is
stopped by a " kernel error" (in a certain memory
address). This happened when I ran setup over the current
installation and also after I uninstalled the Epson
software package.It's also wierd because the printer's
icon in the Add Printer wizard can't be remove
by "delete". I have to go to add/remove programs to remove
the printer utility programs which will also remove the
printer icon.
The o/s is w2k sp4 with all the current patches. Printer
will not print with printer properties "test print".
What do I do to to make the printer work?
printer wihtout a problem, when yesterday his office was
moved and he can no longer print. I tried to re-install an
updated driver using update in the device manager and
still it doesnt work. If I install the printer's bundled
printer software package, using setup, installation is
stopped by a " kernel error" (in a certain memory
address). This happened when I ran setup over the current
installation and also after I uninstalled the Epson
software package.It's also wierd because the printer's
icon in the Add Printer wizard can't be remove
by "delete". I have to go to add/remove programs to remove
the printer utility programs which will also remove the
printer icon.
The o/s is w2k sp4 with all the current patches. Printer
will not print with printer properties "test print".
What do I do to to make the printer work?