Kernel error after update

  • Thread starter Thread starter David Hubbert
  • Start date Start date
D

David Hubbert

I was doing a windows update last night, and my computer
froze. I had to hit the power button to overcome.

Upon rebooting I get "unexpected kernel mode trap" and then
it attempts to restart again.

I am able to boot into safe mode with networking, and in
this mode I was able to do the windows update.

I cannot get it to boot normally - above error continues.

What to do?

Windows 2000 - SP4

David
 
David Hubbert said:
I was doing a windows update last night, and my computer
froze. I had to hit the power button to overcome.

Upon rebooting I get "unexpected kernel mode trap" and then
it attempts to restart again.

I am able to boot into safe mode with networking, and in
this mode I was able to do the windows update.

I cannot get it to boot normally - above error continues.

What to do?

Windows 2000 - SP4

David
Click to expand...

Login as local admin
Control Panel/Add Remove Software
Remove the Microsoft update KB840987
Close and restart.
It's a conflict with the nvidia tnt driver.

anthony chalupa
Texas Parks & Wildlife Dept.
 
-----Original Message-----
Login as local admin
Control Panel/Add Remove Software
Remove the Microsoft update KB840987
Close and restart.
It's a conflict with the nvidia tnt driver.
Click to expand...

Anthony, thank you very much. My computer is back to normal!

However, is there anything I can do? 840987 is a
'critical' update. I assume I shouldn't be without it.

David
 
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