Keeps shutting off, on dial up

  • Thread starter Thread starter stan2
  • Start date Start date
S

stan2

Hi, I have two problems
1) When I click send / Receive I loose my internet dial up connection
it then redials the same number and hangs up instantly, I have greyed out
the box but it keeps on doing it.

2) Read mail button states, Outlook express, not the new win mail
it then says cannot open outlook......where is the button to open winmail?

Both my settings look the same for exploerer and winmail.

Any help appreciated
 
Are you sure you have Vista installed on that computer?
Is Microsoft Outlook installed?
There should be a shortcut for Windows Mail by going to
Start > All Programs.

You can also find it with Windows Explorer:
C:\Program Files\Windows Mail\WinMail.exe

Gary VanderMolen
 
Yes it is vista, no I don't have outlook installed,
it happens when I move the read mail button onto the explorer buttons, it
tries to open outlook and of course cannot,
 
It sounds like you have at least two separate problems.
It's too confusing to deal with separate problems in one post,
so I'll address only one for now.

Click on Start, Default Programs, then
click the first item: "Set your default programs."
After a few seconds a list of programs comes up.
Click on Windows Mail. To the right you should then see
"This program has all its defaults."
If it has less than all of its defaults, fix it by selecting one
of the two green arrow options.

Gary VanderMolen
 
In Windows Mail, go to Tools, Options, Connection, uncheck
"Hang up after sending and receiving".

Also, go to Tools, Accounts, select the account, Properties,
Connection, make sure everything in that Connection screen
is grayed out, which means it will use the connection settings
in Internet Explorer.

Gary VanderMolen
 
Back
Top