Keeps asking for CD ??

  • Thread starter Thread starter Craig Deschaine
  • Start date Start date
C

Craig Deschaine

I have installed Office 2000 Professional
on a client CD recently. Once installation
was completed I modified the installation using
the Add/Remove Components feature and installed
ALL components of PowerPoint, Access, Outlook, Word,
and Excel to the users computer.

When the end user inserts pictures (using
the built in clip art images) running PowerPoint
the program STILL asks him to insert the Office CD.

How do I resolve this issue?
 
This happens often, for various causes. This past week while working with a
client from Spain I encountered this. Most likely his PPT file had a
language specific symbol or font and because it is not standard in the U.S.
version it was not there. I received the 'please insert CD' message until I
inserted the Office CD. It did a quick install and all was resolved.

Your situation is most likely something similar. A PPT file was loaded that
uses something your version does not currently have. Simply insert the
install CD, let it install whatever tid bit it needs and all is resolved.
Unfortunately if you do not the install CD handy, there is no way (I know
of) to repress the message, tell your computer to ignore the need, etc -
even if the problem PPT file is never loaded again...

--
Best Regards,
Troy Chollar
==============================
TLC Creative Services
www.tlccreative.com
(e-mail address removed)
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