Keep getting error message upon startup.

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Guest

I bought the Neverwinter Nights gold pack and the expansion, hordes of the underdark and I can't even get into the game. What happens is I get an error message that reads "Neverwinter Nights has encountered a problem and will close" then I get the send or dont send button. If anyone knows why I am getting this and how I can fix it let me know. It will be appreciated
 
Hi,

If you've already tried reinstalling the game, then...
Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck! :-)

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

|I bought the Neverwinter Nights gold pack and the expansion, hordes of the underdark and I can't even get into the game. What
happens is I get an error message that reads "Neverwinter Nights has encountered a problem and will close" then I get the send or
dont send button. If anyone knows why I am getting this and how I can fix it let me know. It will be appreciated
 
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