KB982331 installation problem

  • Thread starter Thread starter GoldStar
  • Start date Start date
G

GoldStar

I am not sure what is going on here. I tried to install this first time
along with other last Tuesday and 'Update' came back saying 'KB982331 could
not be installed because publisher could not be verified. Then I went on to
Microsoft download center and downloaded it, went to install it and it said
'it was already installed' but it is still listed under 'new updates
available'.

Reinstallation goes round doing the same cycle.
 
Here's what I recommend you to do:

1. Turn of AUC. Don't just lower down the restrictions - turn it off
completely.
2. Restart your computer for the change to take into effect.
3. Re-download Security Update for the 2007 Microsoft Office System
(KB982331) from the link below:
http://www.microsoft.com/downloads/...34-cda4-4abb-9a10-f6dfe560e8d0&displaylang=en
4. Install it. It should be working fine.
5. If it still does not work, try to open any or all of your MS Office
applications (like MS Word, MS Excel, etc).
6. Follow Steps # 3-4.
7. If it still does not work, follow step # 3 again. After downloading it,
try to disconnect your computer from the internet (either unplug the
internet cable or turn off the modem). Then, try to install the downloaded
(KB982331). It must be working this time.
 
Mark, you should add,
of course, you need to reenable UAC again after the update files.
-=-
 
Back
Top