R
Russ
I've seen the threads about KB953838 not installing under XP. I'm running
Vista Home Premium and this update will not install.
I recently reinstalled Vista on my new Gateway machine using the Gateway
discs and then updated Vista with everything I could (including SP1) before
loading any software (including antivirus). KB953838 was the only thing that
wouldn't install. It keeps popping up and trying to install, but it won't.
It gets to 11% and then bombs with the very descriptive message "Code
80073715 Window Update encountered an unknown error." I've even tried
downloading the update from Microsoft as a standalone package but either I
got the wrong hotfix, or it still doesn't work as it tells me the hotfix
doesn't apply to my system.
Someone please confirm that I need this update, or if not, tell me how to
get my machine to ignore it. I clear the checkbox on the update, but it just
sits there in the system tray, taunting me.
Any help would be greatly appreciated.
Vista Home Premium and this update will not install.
I recently reinstalled Vista on my new Gateway machine using the Gateway
discs and then updated Vista with everything I could (including SP1) before
loading any software (including antivirus). KB953838 was the only thing that
wouldn't install. It keeps popping up and trying to install, but it won't.
It gets to 11% and then bombs with the very descriptive message "Code
80073715 Window Update encountered an unknown error." I've even tried
downloading the update from Microsoft as a standalone package but either I
got the wrong hotfix, or it still doesn't work as it tells me the hotfix
doesn't apply to my system.
Someone please confirm that I need this update, or if not, tell me how to
get my machine to ignore it. I clear the checkbox on the update, but it just
sits there in the system tray, taunting me.
Any help would be greatly appreciated.