KB947562 Vista update failure

  • Thread starter Thread starter Bob
  • Start date Start date
B

Bob

Hi NG,

I have a brand new clean install of Vista Ultimate running on a machine.
Every day it tries and fails to load KB947562. It throws error
code:8024200D. Anyone know what is going wrong?

TIA,

Bob
 
Bob said:
I have a brand new clean install of Vista Ultimate running on a machine.
Every day it tries and fails to load KB947562. It throws error
code:8024200D. Anyone know what is going wrong?
Click to expand...

The error code indicates a prerequisite may be missing. Have you attempted
to download and install the update manually? Even if that does not work, you
may get some more feedback on what is wrong. Keep an eye on the Event Viewer
logs as well.

Cumulative Application Compatibility Update:
http://support.microsoft.com/kb/947562

Event Viewer logs:
http://windowshelp.microsoft.com/Windows/en-US/Help/1bcadb98-7479-4fad-82dd-7f30a80dfa4f1033.mspx

Charlie42
 
Dear NG,

The problem was solved by going to the KB page, downloading the update,
excuting same, and then rebooting the machine. Thank you Charlie42. I
wonder WHY this works.

Cheers,

Bob
 
Bob said:
The problem was solved by going to the KB page, downloading the
update, excuting same, and then rebooting the machine. Thank you
Charlie42. I wonder WHY this works.
Click to expand...

You are welcome, Bob. My guess is the full installer, which you downloaded,
included the necessary prerequisites.

Charlie42
 
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