KB914388 Preparing Network Connections DHCP Client Hung

  • Thread starter Thread starter Shirtbird
  • Start date Start date
S

Shirtbird

Just a warning, we've had a rash of Windows 2000 machines in the
company that get stuck on "Preparing Network Connections" for minutes,
as well as "Applying Computer Settings".

This slowdown is also accompanied by a series of event logs, some of
which most notably state that The DHCP Client service hung on starting
(Event 7022) and No Windows NT or Windows 2000 Domain Controller is
available for domain (Event 5719).

After going through piles and piles of solutions on newsgroups,
experts-exchange, etc, no one really had a solution.

While I don't have a solution, I have found the problem. HotFix
KB914388: A remote code execution security issue has been identified in
the DHCP Client service that could allow an attacker to remotely
compromise your Windows-based system and gain control over it.

After a fresh image with no windows updates, the computer did not have
problem with preparing network connections. From here, I installed
windows updates one by one until I came upon the culprit. Finally, the
result was KB914388.

After installation of this hotfix the computer was again stuck on
preparing network connections along with these errors. Once I
uninstalled KB914388, the problem went away.

I wish I could say just don't install it, but it fixes a serious
problem, so you don't have much of a choice.

Anyone from Microsoft want to comment?
 
1-866-PCSAFETY

Support for patching issues is always free.

BTW - I rolled this patch out to about 200 Win2K clients and servers with no
such issues.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
 
I am having the same problem but it only seems to be associated with my Dell
D600 laptops which are running Windows 2000, other units have not
experienced the same DHCP Hung error.







Richard G. Harper said:
1-866-PCSAFETY

Support for patching issues is always free.

BTW - I rolled this patch out to about 200 Win2K clients and servers with no
such issues.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Shirtbird said:
Just a warning, we've had a rash of Windows 2000 machines in the
company that get stuck on "Preparing Network Connections" for minutes,
as well as "Applying Computer Settings".

This slowdown is also accompanied by a series of event logs, some of
which most notably state that The DHCP Client service hung on starting
(Event 7022) and No Windows NT or Windows 2000 Domain Controller is
available for domain (Event 5719).

After going through piles and piles of solutions on newsgroups,
experts-exchange, etc, no one really had a solution.

While I don't have a solution, I have found the problem. HotFix
KB914388: A remote code execution security issue has been identified in
the DHCP Client service that could allow an attacker to remotely
compromise your Windows-based system and gain control over it.

After a fresh image with no windows updates, the computer did not have
problem with preparing network connections. From here, I installed
windows updates one by one until I came upon the culprit. Finally, the
result was KB914388.

After installation of this hotfix the computer was again stuck on
preparing network connections along with these errors. Once I
uninstalled KB914388, the problem went away.

I wish I could say just don't install it, but it fixes a serious
problem, so you don't have much of a choice.

Anyone from Microsoft want to comment?
Click to expand...
Click to expand...
 
One work around, although if you have a lot of PC would be tough to do, is if
you hard assign a IP address the problem does not occur.



MecII said:
I am having the same problem but it only seems to be associated with my Dell
D600 laptops which are running Windows 2000, other units have not
experienced the same DHCP Hung error.







Richard G. Harper said:
1-866-PCSAFETY

Support for patching issues is always free.

BTW - I rolled this patch out to about 200 Win2K clients and servers with no
such issues.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Shirtbird said:
Just a warning, we've had a rash of Windows 2000 machines in the
company that get stuck on "Preparing Network Connections" for minutes,
as well as "Applying Computer Settings".

This slowdown is also accompanied by a series of event logs, some of
which most notably state that The DHCP Client service hung on starting
(Event 7022) and No Windows NT or Windows 2000 Domain Controller is
available for domain (Event 5719).

After going through piles and piles of solutions on newsgroups,
experts-exchange, etc, no one really had a solution.

While I don't have a solution, I have found the problem. HotFix
KB914388: A remote code execution security issue has been identified in
the DHCP Client service that could allow an attacker to remotely
compromise your Windows-based system and gain control over it.

After a fresh image with no windows updates, the computer did not have
problem with preparing network connections. From here, I installed
windows updates one by one until I came upon the culprit. Finally, the
result was KB914388.

After installation of this hotfix the computer was again stuck on
preparing network connections along with these errors. Once I
uninstalled KB914388, the problem went away.

I wish I could say just don't install it, but it fixes a serious
problem, so you don't have much of a choice.

Anyone from Microsoft want to comment?
Click to expand...
Click to expand...
Click to expand...
 
Same answer. Call for help. If they don't get calls they don't know
something's broke.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
 
This is a long shot but check to see if RAS (Routing and Remote
Access) service is set to run. If so, set it to "Disabled" and restart
and see if this fixes it...

HTH


Shirtbird said:
Just a warning, we've had a rash of Windows 2000 machines in the
company that get stuck on "Preparing Network Connections" for minutes,
as well as "Applying Computer Settings".

This slowdown is also accompanied by a series of event logs, some of
which most notably state that The DHCP Client service hung on starting
(Event 7022) and No Windows NT or Windows 2000 Domain Controller is
available for domain (Event 5719).

After going through piles and piles of solutions on newsgroups,
experts-exchange, etc, no one really had a solution.

While I don't have a solution, I have found the problem. HotFix
KB914388: A remote code execution security issue has been identified in
the DHCP Client service that could allow an attacker to remotely
compromise your Windows-based system and gain control over it.

After a fresh image with no windows updates, the computer did not have
problem with preparing network connections. From here, I installed
windows updates one by one until I came upon the culprit. Finally, the
result was KB914388.

After installation of this hotfix the computer was again stuck on
preparing network connections along with these errors. Once I
uninstalled KB914388, the problem went away.

I wish I could say just don't install it, but it fixes a serious
problem, so you don't have much of a choice.

Anyone from Microsoft want to comment?
Click to expand...


Ha®®y

(e-mail address removed)
 
We received a fix, from MS, to test and on one machine it has been
successful, the fix was to edit
HKLM\System\CurrentControlSet\Services\DHCP\DependOnService and append the
word "ProtectedStorage" without the quotes, the Reg key is a REG_MULTI_SZ so
if you want to test this use Regedt32, I do not accept any responsibility if
it crashes your machine but it worked on one of ours - I also have a VBS
script to edit this key and append to it, if anybody wants it email
(e-mail address removed)

Regards
Steve
 
I'll second CogX. The registry change made the patch work correctly for me
after its re-installation.
 
I will "third" the registry fix. I had the exact same symptoms on my
Dell D600 and the registry edit immediately solved the issue. BIG
thanks!!
 
keeena said:
I will "third" the registry fix. I had the exact same symptoms on my
Dell D600 and the registry edit immediately solved the issue. BIG
thanks!!
Click to expand...

The registry fix does seem to resolve the issue. Did Microsoft happen
to let you know if the fix has any negative side effects? Just curious
what the result of adding that ProtectedStorage to the registry will
be. Does it remove the purpose of the patch in the first place?
 
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