KB905915

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After KB905915 was installed, about half of the images on my hosted website
pages fail to display in Internet Explorer. There's no problem in Netscape
Navigator or Opera. Uninstalling KB905915 and KB910437 made things normal
again in IE. Why my website--I did not notice any problems with other
websites? Anyone else notice anything like this?
 
This update applies to Internet Explorer.........not Netscape. It has proven
itself to be problematic.

Marcus


After KB905915 was installed, about half of the images on my hosted website
pages fail to display in Internet Explorer. There's no problem in Netscape
Navigator or Opera. Uninstalling KB905915 and KB910437 made things normal
again in IE. Why my website--I did not notice any problems with other
websites? Anyone else notice anything like this?
 
Thank you Vincenzo for your response. I did a little further thinking and
digging into the problem today. It has something to do with the way .gif
images are created in QuarkXPress 6.5 that Microsoft no longer likes. They
stopped displaying in Windows Explorer some time ago. And now Internet
Explorer 6 SP2 with KB905915 and KB910437 updates installed will no longer
display them. They continue to display correctly in Netscape Navigator,
Firefox and Opera. So KB905915, and maybe 910437, changed something in IE
regarding .gif images. I took each image and re-saved it in Photoshop
Elements to generate the gifs correctly and they now display in IE with
KB905915, and in Windows Explorer. So I guess I have to get with the folks at
Quark.

I did make the registry change you suggested.
 
Thanks Marcus for your response. I did further research on the problem. It
seems that gif images created in QuarkXPress 6.5 are no longer displayed in
Internet Explorer 6 with KB905915, and maybe KB910437, installed. They
stopped displaying in Windows Explorer some moons ago.

The only solution I've found is to re-save each gif image in Photoshop
Elements to get the files acceptable to Microsoft. Thats rather tedious.
 
Jerry said:
Thanks Marcus for your response. I did further research on the
problem. It seems that gif images created in QuarkXPress 6.5 are no
longer displayed in Internet Explorer 6 with KB905915, and maybe
KB910437, installed. They stopped displaying in Windows Explorer some
moons ago.

The only solution I've found is to re-save each gif image in Photoshop
Elements to get the files acceptable to Microsoft. Thats rather
tedious.
Click to expand...

Do you also have IE7 installed?

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Hi Frank. I do not have IE7 installed. I am beginning to think it is a
problem with QuarkXPress's creation of gifs, and/or a change in the way they
are displayed in IE and, previously, Windows Explorer. Thanks for your reply.
 
Excellent troubleshooting!
I'm experiencing the same issues. Quark 6.5, IE6 not
displaying gifs while my mac, xp opera, xp mozilla work
just fine.

Did quark offer any resolution? How about Microsoft?
 
Hi Rick. I filled out an online request on Saturday for for the free support
that Quark gives and am waiting for an acknowledgement that they received it.
They are supposed to "acknowlege receipt" within 24 hours. I'll post anything
I hear, but I think it will take days for an answer. Telephoning may be a
faster option. I tied Quark telephone support back with version 6.0 when I
explained to them that when you export a file to html, it generates a
non-existent "HTMLExportHackHackHack.htm" file listing in your My Recent
Documents (Windows START menu). Well, version 6.5 still creates it.
I held off on Microsoft because of the $35 email technical support fee, so I
thought I'd try the forums first.
-- Jerry
 
Hello Jerry,

Thanks for the info. Since the problem is just
affecting my own personal website. I'll wait to see
if Microsoft and/or Quark, steps up to resolve the
issue. Good luck to us both. :)

Rick
 
Hehe, well IE6 here would not render the images, FireFox would, and both
would do my own local images so it was either the location of the images
bothering IE or else the images themselves. Saving an image from the site
locally proved it was the images.

Irfanview would load them and saving from there produced images IE6 would
render - conclusion it must be the images.

I did note that the images contained no summary info but after saving from
Irfanview they did, so there's obviously "Something" different. Perhaps if
this summary is not there IE considers it suspicious and ignores it?

By all means please do post back any info you find, it can only help
everybody including perhaps thousands of website designers.

Charlie
 
Hi Charlie. Thanks for your input. I will post anything. I tried to join the
Quark Forum on Saturday, but Quark never sent me a confirmation email to
activate membership. However I didn't see anything posted yet about this
problem.
 
I seem to recall something about animated gifs having some possible
scripting type of vulnerability, but I can't remember if it was just
theoretical or real...

I figure there must be "Something" running to do the frame switching so
could it be that a gif with some of the "Limiting" info missing might
generate a buffer overrun somewhere and allow code to execute? Maybe MS
decided that missing info = risk so decided to block the whole thing and
others haven't got around to doing that yet, or else they don't see the
risk.

http://schmidt.devlib.org/file-formats/gif-image-file-format.html

http://www.dcs.ed.ac.uk/home/mxr/gfx/2d/GIF87a.txt

Good luck studying those two :)

Charlie
 
That sounds quite like that could be the reason. There's something different
between gifs created with Quark versus those with Photoshop/Elements. You can
open the Quark gifs in Photoshop and re-save them and they will work in IE6
with these updates. Another solution is to save them in Quark as pngs, or if
you don't need transparency, as jpgs.
 
Thanks, Rick, for the thought.
You can solve the problem on your website by opening the gifs in
Photoshop/Elements (if you have) and re-saving and uploading them again. IE6
still likes Photoshop-created gifs. Or if possible depending on the images
you are using, you might be able to re-create the pages in Quark and use
pngs, or if you don't need transparency, jpgs . Either way, it is time
consuming and tedious.
 
Thanks Jerry,

I'll work on it later.

I hope that Microsoft resolves the issue for you soon.

Happy Holidays!
Rick
 
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