KB896688 failed

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Guest

Hello everyone,

KB896688 fails to install --> I have pin pointed it to be the default
location for programs files that is screwing it up (D:\program files) So I
change it patch it then change it back --> Windows update still thinks I need
this patch --> is there anyother way around this other than changing my
default install path???


Thanks,
Ross
 
Ross said:
Hello everyone,

KB896688 fails to install --> I have pin pointed it to be the default
location for programs files that is screwing it up (D:\program files) So I
change it patch it then change it back --> Windows update still thinks I need
this patch --> is there anyother way around this other than changing my
default install path???
Click to expand...


Try finding out why?

E.g. look in the KB896688.log for clues. If that's not enough
download and install it manually with its /verbose command-line switch
and then compare the versions of that list of modules
with the versions of the modules which are actually installed.
Tip: msinfo32 /category IEFileVersions is a useful tool
for facilitating that check.


You haven't given any symptom details so if you do have a superseding
update already installed your problem installing this one may have an even
simpler explanation.

E.g., check with the Security Bulletin search tool that that the update
that you are trying to install has not been superseded

http://www.microsoft.com/technet/security/current.aspx

Hmm... apparently 905915 is the current cumulative update for IE
but 896688 is still listed, even when I check the box which normally
excludes superseded updates. That's unusual. It could mean that
having 905915 installed before 896688 would cause a problem
symptom. In that case I would try uninstalling any superseding
updates before trying to install the one which was being superseded.

Thanks,
Ross
Click to expand...


HTH

Robert Aldwinckle
---
 
Both of these updates can cause big problems. I had to unistall them to get
my Active X controls back! Microsofts tech support and knowledge base was of
no use!

Marcus

Marcus
Ross said:
Hello everyone,

KB896688 fails to install --> I have pin pointed it to be the default
location for programs files that is screwing it up (D:\program files) So I
change it patch it then change it back --> Windows update still thinks I need
this patch --> is there anyother way around this other than changing my
default install path???
Click to expand...


Try finding out why?

E.g. look in the KB896688.log for clues. If that's not enough
download and install it manually with its /verbose command-line switch
and then compare the versions of that list of modules
with the versions of the modules which are actually installed.
Tip: msinfo32 /category IEFileVersions is a useful tool
for facilitating that check.


You haven't given any symptom details so if you do have a superseding
update already installed your problem installing this one may have an even
simpler explanation.

E.g., check with the Security Bulletin search tool that that the update
that you are trying to install has not been superseded

http://www.microsoft.com/technet/security/current.aspx

Hmm... apparently 905915 is the current cumulative update for IE
but 896688 is still listed, even when I check the box which normally
excludes superseded updates. That's unusual. It could mean that
having 905915 installed before 896688 would cause a problem
symptom. In that case I would try uninstalling any superseding
updates before trying to install the one which was being superseded.

Thanks,
Ross
Click to expand...


HTH

Robert Aldwinckle
---
 
Marcus said:
Both of these updates can cause big problems. I had to unistall them to get
my Active X controls back!
Click to expand...


Marcus,

Always mention the OS and version that your comments apply to.
It is only through reading your previous threads that I know that
you have Win9x. It is only through seeing OP's comment about
directory Program Files that I can infer that it was not Win9x
but some version of NTx. I was then just guessing that XPsp2
was involved. At least that is the only case I tested the security bulletin
search tool with.

Microsofts tech support and knowledge base was of
no use!
Click to expand...

Did you notice that the TechNet Security Bulletin for 896688
was updated on November 2 to refer to KB909889 and
KB909738? The latter both do refer to your OS.


Robert
---
 
Marcus said:
Both of these updates can cause big problems. I had to unistall them to get
my Active X controls back!
Click to expand...


Marcus,

Always mention the OS and version that your comments apply to.
It is only through reading your previous threads that I know that
you have Win9x. It is only through seeing OP's comment about
directory Program Files that I can infer that it was not Win9x
but some version of NTx. I was then just guessing that XPsp2
was involved. At least that is the only case I tested the security
bulletin
search tool with.

Microsofts tech support and knowledge base was of
no use!
Click to expand...

Did you notice that the TechNet Security Bulletin for 896688
was updated on November 2 to refer to KB909889 and
KB909738? The latter both do refer to your OS.


Neither of those worked with my 98SE

Marcus

Robert
---
 
Robert Aldwinckle wrote:
Hmm... apparently 905915 is the current cumulative update for IE
but 896688 is still listed, even when I check the box which normally
excludes superseded updates. That's unusual. It could mean that
having 905915 installed before 896688 would cause a problem
symptom. In that case I would try uninstalling any superseding
updates before trying to install the one which was being superseded.
Click to expand...

905915 includes the fixes in 896688 (Whether it addresses the bugs described
in http://support.microsoft.com/?kbid=909889 and/or
http://support.microsoft.com/kb/909738 remains to be seen):

<QP>
This update does include hotfixes that have been released since the release
of MS04-004 [Cumulative Security Update for Internet Explorer (832894)] and
MS04-025 [Cumulative Security Update for Internet Explorer (867801)]...
</QP>
Source: http://www.microsoft.com/technet/security/bulletin/ms05-054.mspx

<QP>
Notes

.. Update rollup 905915 includes the cumulative security fixes that are
documented in security bulletin MS05-054. The update rollup also includes
hotfixes for Microsoft Internet Explorer that were released after the
release of security bulletin MS04-004 and of security bulletin MS04-038.

.. If update rollup 873377, update rollup 889669, or an Internet Explorer
hotfix that was released after security bulletin MS04-038 are not installed,
and if you want to install the hotfixes that are included in update rollup
905915, you must follow the instructions in Microsoft Knowledge Base article
897225. Otherwise, all Internet Explorer hotfixes that you have installed
are removed.
<snip>
The update rollup 905915 installer verifies whether one or more of the files
that are being updated on the computer have previously been updated by an
Internet Explorer hotfix [update].
</QP>
Source: http://support.microsoft.com/kb/905915

As usual, as clear as mud.
 
Marcus said:
Neither of those worked with my 98SE
Click to expand...


Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?

Two things that I can think of could have prevented it,
if doing it the way the article stipulates:
1. I'm not sure that your OS regedit would recognize the header
"Windows Registry Editor Version 5.00"
2. If you have modified your default action for .reg files (e.g. from Merge
to Edit) doubleclicking would not be an appropriate action to do a merge
which the article must be tacitly assuming will occur.

Freudi already mentioned the first point in one of your WU threads
(e.g. if you used his .zip file instead). I always right-click .reg files
so I know which action is going to occur.


And the other article KB909738 contains multiple possibilities
so it is inappropriate to dismiss lack of success trying to use it
by saying "it doesn't work" instead of listing exactly how you
tried to use the information it gives. Notice in particular that
it provides an example which may or may not be applicable
for your particular symptoms. Did you at least try putting your
problem web site(s) in the Trusted zone?


Perhaps you would get better support in a newsgroup which
specializes in your OS, since others there may have the
expertise needed to figure out the necessary workarounds
as well as access to a machine still running it.


Good luck

Robert
---
 
Robert said:
<snip>
Perhaps you would get better support in a newsgroup which
specializes in your OS, since others there may have the
expertise needed to figure out the necessary workarounds
as well as access to a machine still running it.
Click to expand...

IIRC Marcus' first posts were to Win98 General, Robert, and I pointed him to
Windows Update newsgroup where he's posted quite frequently. I think he
ended up in IE6 Browser via crossposting.
 
">
Neither of those worked with my 98SE
Click to expand...


Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?

Checked..... and they are there........Also have been in touch with 2nd tier
support via phone and they have not been able to resolve this.

Marcus

Two things that I can think of could have prevented it,
if doing it the way the article stipulates:
1. I'm not sure that your OS regedit would recognize the header
"Windows Registry Editor Version 5.00"
2. If you have modified your default action for .reg files (e.g. from
Merge
to Edit) doubleclicking would not be an appropriate action to do a
merge
which the article must be tacitly assuming will occur.

Freudi already mentioned the first point in one of your WU threads
(e.g. if you used his .zip file instead). I always right-click .reg
files
so I know which action is going to occur.


And the other article KB909738 contains multiple possibilities
so it is inappropriate to dismiss lack of success trying to use it
by saying "it doesn't work" instead of listing exactly how you
tried to use the information it gives. Notice in particular that
it provides an example which may or may not be applicable
for your particular symptoms. Did you at least try putting your
problem web site(s) in the Trusted zone?


Perhaps you would get better support in a newsgroup which
specializes in your OS, since others there may have the
expertise needed to figure out the necessary workarounds
as well as access to a machine still running it.


Good luck

Robert
---
 
Backing up your data, formatting & reinstalling Windows, rebooting, and then
installing all Critical and Recommended Updates* /will/ resolve your
problem, Marcus. You could've done this months ago (when I first suggested
it) and saved yourself (and others) a lot of grief.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
">
Neither of those worked with my 98SE
Click to expand...

[Someone else wrote:
Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?]

Checked..... and they are there........Also have been in touch with 2nd
tier support via phone and they have not been able to resolve this.
Click to expand...
<snip>
 
Reinstalling Windows? You must be kidding?

Microsoft puts out another bum patch, refuses to repair it for the numerous
systems that have been adversely affected by it, and the consumer is
supposed to solve the problem by SPENDING HOURS and in many cases, DOLLARS,
reinstalling their OS and all the programs that were working fine before the
"update?" I am totally fed up with this kind of presumptuousness on the part
of Microsoft. This is not my particular problem. It has been showing up on
these newsgroups for months now. Haven't you been responding over and over
to this issue yourself?

I have already written to several agencies and newspapers about these crap
updates. Microsoft wants to plug security holes to make them look
responsible, but at the COST OF OUR TIME troubleshooting the cause of
disabled programs, etc. Consumers who know what's going on shouldn't stand
for it, and neither should you, Pa Bear!





Backing up your data, formatting & reinstalling Windows, rebooting, and then
installing all Critical and Recommended Updates* /will/ resolve your
problem, Marcus. You could've done this months ago (when I first suggested
it) and saved yourself (and others) a lot of grief.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
">
Neither of those worked with my 98SE
Click to expand...

[Someone else wrote:
Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?]

Checked..... and they are there........Also have been in touch with 2nd
tier support via phone and they have not been able to resolve this.
Click to expand...
<snip>
 
And I /continue/ to suspect malware is the source of your problems.

MVPs shouldn't stand for this? Support for Win98? See
http://support.microsoft.com/default.aspx?pr=LifeAn1,
http://support.microsoft.com/default.aspx?pr=LifeWinExtndFAQ and
http://snipurl.com/3rdo. This two-year extension was due almost exclusively
to the efforts of Windows MVPs on your behalf, Marcus, so please don't rant
that we don't do enough for you or kowtow to MS.
--
~PA Bear
Reinstalling Windows? You must be kidding?

Microsoft puts out another bum patch, refuses to repair it for the
numerous systems that have been adversely affected by it, and the
consumer is supposed to solve the problem by SPENDING HOURS and in many
cases, DOLLARS, reinstalling their OS and all the programs that were
working fine before the "update?" I am totally fed up with this kind of
presumptuousness on the part of Microsoft. This is not my particular
problem. It has been showing up on these newsgroups for months now.
Haven't you been responding over and over to this issue yourself?

I have already written to several agencies and newspapers about these crap
updates. Microsoft wants to plug security holes to make them look
responsible, but at the COST OF OUR TIME troubleshooting the cause of
disabled programs, etc. Consumers who know what's going on shouldn't stand
for it, and neither should you, Pa Bear!





Backing up your data, formatting & reinstalling Windows, rebooting, and
then installing all Critical and Recommended Updates* /will/ resolve your
problem, Marcus. You could've done this months ago (when I first
suggested it) and saved yourself (and others) a lot of grief.
">
Neither of those worked with my 98SE
Click to expand...

[Someone else wrote:
Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?]

Checked..... and they are there........Also have been in touch with 2nd
tier support via phone and they have not been able to resolve this.
Click to expand...
<snip>
Click to expand...
 
Pa Bear:

I run AVG Real Time...........and on line Checks with: Trend House Call /
Kapersky / Bit Defender / Pit Stop (Panda and Mcafee) Symantec as well as
Spybot 1.4 / Adware SE and Xoft. I disable all virus checks when installing
the updates. It's a clean machine!

Marcus






And I /continue/ to suspect malware is the source of your problems.

MVPs shouldn't stand for this? Support for Win98? See
http://support.microsoft.com/default.aspx?pr=LifeAn1,
http://support.microsoft.com/default.aspx?pr=LifeWinExtndFAQ and
http://snipurl.com/3rdo. This two-year extension was due almost exclusively
to the efforts of Windows MVPs on your behalf, Marcus, so please don't rant
that we don't do enough for you or kowtow to MS.
--
~PA Bear
Reinstalling Windows? You must be kidding?

Microsoft puts out another bum patch, refuses to repair it for the
numerous systems that have been adversely affected by it, and the
consumer is supposed to solve the problem by SPENDING HOURS and in many
cases, DOLLARS, reinstalling their OS and all the programs that were
working fine before the "update?" I am totally fed up with this kind of
presumptuousness on the part of Microsoft. This is not my particular
problem. It has been showing up on these newsgroups for months now.
Haven't you been responding over and over to this issue yourself?

I have already written to several agencies and newspapers about these crap
updates. Microsoft wants to plug security holes to make them look
responsible, but at the COST OF OUR TIME troubleshooting the cause of
disabled programs, etc. Consumers who know what's going on shouldn't stand
for it, and neither should you, Pa Bear!





Backing up your data, formatting & reinstalling Windows, rebooting, and
then installing all Critical and Recommended Updates* /will/ resolve your
problem, Marcus. You could've done this months ago (when I first
suggested it) and saved yourself (and others) a lot of grief.
">
Neither of those worked with my 98SE
Click to expand...

[Someone else wrote:
Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?]

Checked..... and they are there........Also have been in touch with 2nd
tier support via phone and they have not been able to resolve this.
Click to expand...
<snip>
Click to expand...
 
Have you posted a current HijackThis log to an appropriate forum?
--
~PA Bear
Pa Bear:

I run AVG Real Time...........and on line Checks with: Trend House Call /
Kapersky / Bit Defender / Pit Stop (Panda and Mcafee) Symantec as well as
Spybot 1.4 / Adware SE and Xoft. I disable all virus checks when
installing the updates. It's a clean machine!

And I /continue/ to suspect malware is the source of your problems.

MVPs shouldn't stand for this? Support for Win98? See
http://support.microsoft.com/default.aspx?pr=LifeAn1,
http://support.microsoft.com/default.aspx?pr=LifeWinExtndFAQ and
http://snipurl.com/3rdo. This two-year extension was due almost
exclusively to the efforts of Windows MVPs on your behalf, Marcus, so
please don't rant that we don't do enough for you or kowtow to MS.
Reinstalling Windows? You must be kidding?

Microsoft puts out another bum patch, refuses to repair it for the
numerous systems that have been adversely affected by it, and the
consumer is supposed to solve the problem by SPENDING HOURS and in many
cases, DOLLARS, reinstalling their OS and all the programs that were
working fine before the "update?" I am totally fed up with this kind of
presumptuousness on the part of Microsoft. This is not my particular
problem. It has been showing up on these newsgroups for months now.
Haven't you been responding over and over to this issue yourself?

I have already written to several agencies and newspapers about these
crap updates. Microsoft wants to plug security holes to make them look
responsible, but at the COST OF OUR TIME troubleshooting the cause of
disabled programs, etc. Consumers who know what's going on shouldn't
stand for it, and neither should you, Pa Bear!





Backing up your data, formatting & reinstalling Windows, rebooting, and
then installing all Critical and Recommended Updates* /will/ resolve
your problem, Marcus. You could've done this months ago (when I first
suggested it) and saved yourself (and others) a lot of grief.
">
Neither of those worked with my 98SE

[Someone else wrote:
Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?]

Checked..... and they are there........Also have been in touch with
2nd tier support via phone and they have not been able to resolve
this. <snip>
Click to expand...
Click to expand...
Click to expand...
 
such as?


Have you posted a current HijackThis log to an appropriate forum?
--
~PA Bear
Pa Bear:

I run AVG Real Time...........and on line Checks with: Trend House Call /
Kapersky / Bit Defender / Pit Stop (Panda and Mcafee) Symantec as well as
Spybot 1.4 / Adware SE and Xoft. I disable all virus checks when
installing the updates. It's a clean machine!

And I /continue/ to suspect malware is the source of your problems.

MVPs shouldn't stand for this? Support for Win98? See
http://support.microsoft.com/default.aspx?pr=LifeAn1,
http://support.microsoft.com/default.aspx?pr=LifeWinExtndFAQ and
http://snipurl.com/3rdo. This two-year extension was due almost
exclusively to the efforts of Windows MVPs on your behalf, Marcus, so
please don't rant that we don't do enough for you or kowtow to MS.
Reinstalling Windows? You must be kidding?

Microsoft puts out another bum patch, refuses to repair it for the
numerous systems that have been adversely affected by it, and the
consumer is supposed to solve the problem by SPENDING HOURS and in many
cases, DOLLARS, reinstalling their OS and all the programs that were
working fine before the "update?" I am totally fed up with this kind of
presumptuousness on the part of Microsoft. This is not my particular
problem. It has been showing up on these newsgroups for months now.
Haven't you been responding over and over to this issue yourself?

I have already written to several agencies and newspapers about these
crap updates. Microsoft wants to plug security holes to make them look
responsible, but at the COST OF OUR TIME troubleshooting the cause of
disabled programs, etc. Consumers who know what's going on shouldn't
stand for it, and neither should you, Pa Bear!





Backing up your data, formatting & reinstalling Windows, rebooting, and
then installing all Critical and Recommended Updates* /will/ resolve
your problem, Marcus. You could've done this months ago (when I first
suggested it) and saved yourself (and others) a lot of grief.
">
Neither of those worked with my 98SE

[Someone else wrote:
Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?]

Checked..... and they are there........Also have been in touch with
2nd tier support via phone and they have not been able to resolve
this. <snip>
Click to expand...
Click to expand...
Click to expand...
 
One more time:

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**
--
~PA Bear

such as?


Have you posted a current HijackThis log to an appropriate forum?
Pa Bear:

I run AVG Real Time...........and on line Checks with: Trend House Call /
Kapersky / Bit Defender / Pit Stop (Panda and Mcafee) Symantec as well as
Spybot 1.4 / Adware SE and Xoft. I disable all virus checks when
installing the updates. It's a clean machine!

And I /continue/ to suspect malware is the source of your problems.

MVPs shouldn't stand for this? Support for Win98? See
http://support.microsoft.com/default.aspx?pr=LifeAn1,
http://support.microsoft.com/default.aspx?pr=LifeWinExtndFAQ and
http://snipurl.com/3rdo. This two-year extension was due almost
exclusively to the efforts of Windows MVPs on your behalf, Marcus, so
please don't rant that we don't do enough for you or kowtow to MS.
Reinstalling Windows? You must be kidding?

Microsoft puts out another bum patch, refuses to repair it for the
numerous systems that have been adversely affected by it, and the
consumer is supposed to solve the problem by SPENDING HOURS and in many
cases, DOLLARS, reinstalling their OS and all the programs that were
working fine before the "update?" I am totally fed up with this kind of
presumptuousness on the part of Microsoft. This is not my particular
problem. It has been showing up on these newsgroups for months now.
Haven't you been responding over and over to this issue yourself?

I have already written to several agencies and newspapers about these
crap updates. Microsoft wants to plug security holes to make them look
responsible, but at the COST OF OUR TIME troubleshooting the cause of
disabled programs, etc. Consumers who know what's going on shouldn't
stand for it, and neither should you, Pa Bear!





Backing up your data, formatting & reinstalling Windows, rebooting, and
then installing all Critical and Recommended Updates* /will/ resolve
your problem, Marcus. You could've done this months ago (when I first
suggested it) and saved yourself (and others) a lot of grief.

Marcus wrote:
">
Neither of those worked with my 98SE

[Someone else wrote:
Well, I would modify steps 8 and 9 in KB909889 to make sure that
the modification worked and is staying. Did you check via RegEdit
that the intended changes occurred?]

Checked..... and they are there........Also have been in touch with
2nd tier support via phone and they have not been able to resolve
this. <snip>
Click to expand...
Click to expand...
Click to expand...
 
Pa Bear:

In no way am I not appreciative of your contribution to making sense out of
a very complex, unpredictable technology. Thanks for advocating for
continued support for 98SE. However, I think their (Microsoft) support is a
bit nominal.

In sent out a "Hijack This " Log to an apporpriate forum (SWI). Maybe they
will come up with something.

Happy Holidays,

Marcus



Marcus and I go way back: http://snipurl.com/kza0
--
~PA Bear
Reinstalling Windows? You must be kidding?
Click to expand...
<snip>
 
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