KB840987 registry corruption

  • Thread starter Thread starter Guest
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G

Guest

I've installed this security patch and since then i get this error message.

"One of the files containing the system's registry data had to be recovered
by use of a log or alternate copy. The recovery was sucessful."

It seems that the patch is causing problems to the registry. I've tried
removing the update and the error message does not come back. Is there a way
to apply this patch without getting the error message.
 
Samuel said:
I've installed this security patch and since then i get this error message.

"One of the files containing the system's registry data had to be recovered
by use of a log or alternate copy. The recovery was sucessful."

It seems that the patch is causing problems to the registry. I've tried
removing the update and the error message does not come back. Is there a way
to apply this patch without getting the error message.
Click to expand...
Hi

You receive a "One of the files in the registry database had to
be recovered" message when you connect a Windows XP-based client
computer to a Windows NT 4.0 domain
http://support.microsoft.com/?id=843426

Either upgrade to SP2, or call for the hotfix mentioned in the link
above.

As the article states, you need to call Microsoft Product Support Services to
obtain it (outside the US, customers should contact their local Microsoft
subsidiary.). The support call will be be free as long as you refer to the
Knowledge Base Article number (Q824143) and ask for nothing more.

You will need to find the phone number from here:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

In the wizard, Select WinXP, and Basic, and then "It was purchased separately"

For USA, you end up here
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer31

Use phone number 425-635-3311
 
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