KB840987 registry corruption

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G

Guest

On a couple of PC's i've tried to install this patch on I end up getting an
error message. "One of the files containing the system's registry data had to
be recovered by use of a log or alternate copy. The recovery was sucessful."
Everytime I logon it gives the this error. The only way to get this error
message to go away is uninstalling the patch. Does anybody know a way to fix
this?
 
Samuel said:
On a couple of PC's i've tried to install this patch on I end up getting an
error message. "One of the files containing the system's registry data had to
be recovered by use of a log or alternate copy. The recovery was sucessful."
Everytime I logon it gives the this error. The only way to get this error
message to go away is uninstalling the patch. Does anybody know a way to fix
this?
Click to expand...
Hi

You receive a "One of the files in the registry database had to
be recovered" message when you connect a Windows XP-based client
computer to a Windows NT 4.0 domain
http://support.microsoft.com/?id=843426

Either upgrade to SP2, or call for the hotfix mentioned in the link
above.

As the article states, you need to call Microsoft Product Support Services to
obtain it (outside the US, customers should contact their local Microsoft
subsidiary.). The support call will be be free as long as you refer to the
Knowledge Base Article number (Q824143) and ask for nothing more.

You will need to find the phone number from here:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

In the wizard, Select WinXP, and Basic, and then "It was purchased separately"

For USA, you end up here
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer31

Use phone number 425-635-3311
 
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