KB835732 & Hibernate

[M Q]

I installed KB835732 (MS04-11) and the hibernate timer
in power management no longer works.
I am running windows 2000 (SP4) on a Dell Dimension.
I find no mention of this problem or a fix for it in
Microsofts KB.

Does anyone know of a fix for this other than uninstalling
KB835732?

Is Microsoft willing to say when (if ever) they will fix the bugs
in KB835732?

Lucy?

 

[Lucy [MSFT]]

Hi MQ,

Unfortunately I'm not familiar with this issue. The best bet would to
either:

1) Post on operating system specific newsgroups
Here's the link to all newsgroups:
http://communities.microsoft.com/newsgroups/default.asp?icp=mscom

2) Create a case to help us gather the necessary information to investigate
the problem.
http://support.microsoft.com/
Select the "Contact Microsoft" link and a new web page will load. If you'd
like to submit a request for support using your phone, then click on the
"Phone Numbers, Support Options and Pricing" link for phone number
information. If you'd like to submit a support request over the Internet,
then click on the "Submit a Request for Online Help" link.


Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[M Q]

Hi MQ,

Unfortunately I'm not familiar with this issue.

Too bad. Seems like it has come up many times. Check out:
http://groups.google.com/groups?hl=...OR+KB835732++standby+OR+hibernate&btnG=Search

The best bet would to
either:

1) Post on operating system specific newsgroups

I would tend to think that microsoft.public.win2000.windows_update
IS an operating specific newsgroup.

Here's the link to all newsgroups:
http://communities.microsoft.com/newsgroups/default.asp?icp=mscom

2) Create a case to help us gather the necessary information to investigate
the problem.
http://support.microsoft.com/
Select the "Contact Microsoft" link and a new web page will load. If you'd
like to submit a request for support using your phone, then click on the
"Phone Numbers, Support Options and Pricing" link for phone number
information. If you'd like to submit a support request over the Internet,
then click on the "Submit a Request for Online Help" link.

When I follow you link and clicks and answer the questions, I get led to
Dell's web site. Not too useful.

Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

I installed KB835732 (MS04-11) and the hibernate timer
in power management no longer works.
I am running windows 2000 (SP4) on a Dell Dimension.
I find no mention of this problem or a fix for it in
Microsofts KB.

Does anyone know of a fix for this other than uninstalling
KB835732?

Is Microsoft willing to say when (if ever) they will fix the bugs
in KB835732?

Lucy?