KB835732-continuous reboot-safe mode fails

[bill]

Ater installing KB835732 my Win 2k pro system
continuously reboots before giving me control. Safe mode
fails with KMODE_EXCEPTION_NOT_HANDLED at 0x1E.

After repairing OS and doing a binary search to figure
out which patch caused the problem, I'm a little
frustrated.

Anyone got more info? I have a production Win 2k server
that I don't dare apply this patch to!

 

[Scott]

Hi Bill"
Might install another copy of Windows 2000 then try the following

Best of Luck

Scott


After installing Security fix KB835732, the SYSTEM.exe process uses up
99% of CPU time, and make the system non-responsive.

To unistall it, I did the following
(1) Boot into Safe mode.
(2) Run TaskManager - and noticed that the SYSTEM process
was using 99% of the CPU time.
(3) From TaskManager set the Priority of the EXPLORER
process to REALTIME, so that I can get to the control
panel.
(4) Run ADD/REMOVE PROGRAM from control panel.
(5) Go back to TaskManager and set the Priority of
MSHTA.exe to REALTIME, so that the ADD/REMOVE PROGRAM can
get some CPU time.
(6) Select and Remove "Windows 2000 Hotfix - KB835732".
(7) Go back to TaskManager and set the Priority
of "SPUNIST.exe" to REALTIME, for the uninstall program to
run.
(8) Wait a few minutes, and the uninstall program will
eventually ask you to click FINISH to reboot the machine.
It took a long time for the system to shutdown and I just
unplugged the power.
(9) The machine should become normal after reboot.

 

[Lucy [MSFT]]

Hi Bill,

Thanks for posting. We're currently investigating this issue. It is
possible to get you to send me a System Information file?

Click Start > Run
Type "msinfo32"
Press OK
Select File > Save or Save As
Name the file 835732.NFO
Please verify the file is saved as NFO format. Please send me the file as
an attachment.

Please send me the file.

remove "online" from email address.