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I have conflicting reports that some users of KAV/KIS have not been able to upgrade to ver 7 ... i was led to believe that one could upgrade from ver 6 to ver 7 for free no matter whether you had a shop bought CD or OEM CD
I have had some clarification as to where OEM purchasers stand ...
I have emailed Igor Kurzin at KL HQ in Moscow.
He has sent me a reply stating that KIS/KAV6 OEM keys are not supposed to be able to be used on KIS/KAV 7.
I apologise most profoundly if I misled anyone into buy KAV/KIS OEM on the understanding that you could upgrade to version 7 for free.
You still can upgrade, but it will cost some more money, there is, I believe, a 30% discount if you do so.
I would like to stress, however, that I firmly believe Kaspersky Internet Security to be one of the best all-in-one security packages one can buy today ... I won't be moving anytime soon on that stance.
Once again, please accept my humble apologies if I misled anybody ... it was NOT my intention.
I have had some clarification as to where OEM purchasers stand ...
I have emailed Igor Kurzin at KL HQ in Moscow.
He has sent me a reply stating that KIS/KAV6 OEM keys are not supposed to be able to be used on KIS/KAV 7.
... even if some of us have been able to use OEM codes on our computers, in which case we have been apparently lucky.They are not entitled to replacement key file. OEM products are not allowed to upgrade to 7.0
I hope this clears up any misunderstanding between the forum users.
UK support were relaying the correct information to you.
I apologise most profoundly if I misled anyone into buy KAV/KIS OEM on the understanding that you could upgrade to version 7 for free.
You still can upgrade, but it will cost some more money, there is, I believe, a 30% discount if you do so.
I would like to stress, however, that I firmly believe Kaspersky Internet Security to be one of the best all-in-one security packages one can buy today ... I won't be moving anytime soon on that stance.
Once again, please accept my humble apologies if I misled anybody ... it was NOT my intention.