Kaspersky support

  • Thread starter Thread starter jeffc
  • Start date Start date
J

jeffc

I can't install this (due to a virus/rootkit). I emailed Kaspersky about
this several days ago, but they haven't responded. I read on the Wilder
site that Kaspersky has excellent support. Anyone have any feedback?
 
I can't install this (due to a virus/rootkit). I emailed Kaspersky about
this several days ago, but they haven't responded. I read on the Wilder
site that Kaspersky has excellent support. Anyone have any feedback?
Click to expand...
When I was using Kaspersky about a year or so ago, I would get
responses within minutes, regardless of the time of day either in the
USA or in Russia, weekday or weekend.

You might check on which e-mail you selected - I used both
(e-mail address removed) and (e-mail address removed)
 
Scott said:
When I was using Kaspersky about a year or so ago, I would get
responses within minutes, regardless of the time of day either in the
USA or in Russia, weekday or weekend.

You might check on which e-mail you selected - I used both
(e-mail address removed) and (e-mail address removed)
Click to expand...

That is a good suggestion. Also make sure you don't have any spam filters
that may be blocking their replies. Enable a read receipt for good measure.

Rick
 
Scott said:
When I was using Kaspersky about a year or so ago, I would get
responses within minutes, regardless of the time of day either in the
USA or in Russia, weekday or weekend.

You might check on which e-mail you selected - I used both
(e-mail address removed) and (e-mail address removed)
Click to expand...

I used info@, from their web site. Will try support@.
 
Morgan Pugh said:
Kaspersky support is awesome. Probably the best I have ever used for
any company.
Click to expand...

Now that I've gotten a different email address, it is proving to be the
case.
 
Back
Top