kasperky help.

[foley1]

Hey, when I go on my game (Battlefield 2) I get the noise of when Kasperky blocks something, and my screen goes all blank, and I have to restart my comp

So this means each time I want to play Battlefield I have to turn my Anti-Virus off, which I don't like doing.

Is there a way I can manually allow it?

Thanks,

-Foley

 

[Adywebb]

Try activating 'compatability mode' in settings and re-boot.

If that doesn't work, go to Firewall>Configure>Add and browse to Battlefield and select.

 

[foley1]

Where about is that? Under what protection?

 

[Adywebb]

Bottom left of the opening screen, next to help

 

[foley1]

Ya I opened that. Then on the left it has: File-Anti-Virus, Mail Anti-Virus etc. So what one do I click to change it to 'compatability mode'

 

[Adywebb]

Which version of Kaspersky are you using?

Under Kaspersky 7 it is when you have 'Protection' selected at the top of the list:

 

[foley1]

I'm using 6. This picture shows what I get when I click settings.

 

[Adywebb]

Is it under Service?

 

[foley1]

Erm, I'm not sure what you mean about that It's not a free-trial, I bought it, if that helps.

 

[Adywebb]

No you plum - in your screeny, is it under 'Service'

 

[foley1]

Plum eh? Heeheh. No it's awesome lol, hiow did u do yours?

 

[Adywebb]

Now you've lost me - in your thumbnail in your post earlier - click on 'Service' in the lower left margin and does it have the compatability mode setting there?

 

[foley1]

Oh sorry, it has Update, Data Files, Rescue Disk and Support. That's what it says under 'Service'

 

[Adywebb]

Ok - forget that and try the other thing in my first reply instead.

 

[foley1]

Ok, sorry about this, thanks for the help.