just upgraded office 2007 from 2003....Outlook problem

  • Thread starter Thread starter Donnie
  • Start date Start date
D

Donnie

I have a need to view old email and cannot find it. I checked into the.pst
files under the particular user and it's not there. These emails are at least
2 years old.

Does outlook automatically delete messages that arent saved?
 
Hi Diane,

Not sure what you mean by the indexer. I upgraded to office 2007 to use
excel. Recently, the office needed to look for 2 year old emails. Boss says
he never deleted them. When I opened outlook, nothing was there. I went into
the drive and looked for .pst files under his user name and there emails
there but not the ones we want. I have no idea what settings he used for the
03 outlook. Also, not sure if he was using express or not. Help!

Diane Poremsky said:
They would only be deleted if you use autoarchive.

Is the indexer done running?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Donnie said:
I have a need to view old email and cannot find it. I checked into the.pst
files under the particular user and it's not there. These emails are at
least
2 years old.

Does outlook automatically delete messages that arent saved?
Click to expand...
Click to expand...
 
Run a search on the PC to include hidden files for *.pst, what is the
result, and name/size of any files found?


Donnie said:
Hi Diane,

Not sure what you mean by the indexer. I upgraded to office 2007 to use
excel. Recently, the office needed to look for 2 year old emails. Boss
says
he never deleted them. When I opened outlook, nothing was there. I went
into
the drive and looked for .pst files under his user name and there emails
there but not the ones we want. I have no idea what settings he used for
the
03 outlook. Also, not sure if he was using express or not. Help!

Diane Poremsky said:
They would only be deleted if you use autoarchive.

Is the indexer done running?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Donnie said:
I have a need to view old email and cannot find it. I checked into
the.pst
files under the particular user and it's not there. These emails are at
least
2 years old.

Does outlook automatically delete messages that arent saved?
Click to expand...
Click to expand...
Click to expand...
 
I thought of that too. I dont know where to enable the search for hidden
files and folders. The pst's I did find were about 5000kb and had some of the
old emails but not the ones in question.

DL said:
Run a search on the PC to include hidden files for *.pst, what is the
result, and name/size of any files found?


Donnie said:
Hi Diane,

Not sure what you mean by the indexer. I upgraded to office 2007 to use
excel. Recently, the office needed to look for 2 year old emails. Boss
says
he never deleted them. When I opened outlook, nothing was there. I went
into
the drive and looked for .pst files under his user name and there emails
there but not the ones we want. I have no idea what settings he used for
the
03 outlook. Also, not sure if he was using express or not. Help!

Diane Poremsky said:
They would only be deleted if you use autoarchive.

Is the indexer done running?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have a need to view old email and cannot find it. I checked into
the.pst
files under the particular user and it's not there. These emails are at
least
2 years old.

Does outlook automatically delete messages that arent saved?
Click to expand...
Click to expand...
Click to expand...
 
See http://www.outlook-tips.net/beginner/filepath.htm for file locations.

The indexer is the desktop search used by outlook 2007 - it can't find
anything (or takes forever) until the messages are indexed.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Donnie said:
I thought of that too. I dont know where to enable the search for hidden
files and folders. The pst's I did find were about 5000kb and had some of
the
old emails but not the ones in question.

DL said:
Run a search on the PC to include hidden files for *.pst, what is the
result, and name/size of any files found?


Donnie said:
Hi Diane,

Not sure what you mean by the indexer. I upgraded to office 2007 to use
excel. Recently, the office needed to look for 2 year old emails. Boss
says
he never deleted them. When I opened outlook, nothing was there. I went
into
the drive and looked for .pst files under his user name and there
emails
there but not the ones we want. I have no idea what settings he used
for
the
03 outlook. Also, not sure if he was using express or not. Help!

:

They would only be deleted if you use autoarchive.

Is the indexer done running?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have a need to view old email and cannot find it. I checked into
the.pst
files under the particular user and it's not there. These emails are
at
least
2 years old.

Does outlook automatically delete messages that arent saved?
Click to expand...
Click to expand...
Click to expand...
 
I thought of that too. I dont know where to enable the search for hidden
files and folders.
Click to expand...

Either in COntrol Panel's Folder Options or in the search options.
 
Back
Top