Just Loaded 2003 - Updated

  • Thread starter Thread starter Karen Anne Cardwell
  • Start date Start date
K

Karen Anne Cardwell

I just loaded 2003.

I unloaded 2002 first. loaded 2003. problem: send/receive/disappears.
removed email account. unloaded 2003. removed all outlook
directories/files under documents and settings/username, with the
except of .pst. reboot. loaded 2003. reboot.

Open outlook. send/receive disappears. create new email account. close
outlook. open outlook. send/receive disappears. send/receive does not
appear anywhere under customize. F9 does not work. No way to send
emails.

I am running windows XP professional. The only other mail program on
my computer is outlook express. I have never used outlook express. I
originally loaded office 2000. outlook worked without any problems.
unloaded 200 and loaded 2002. outlook worked without any problems.
unloaded 2002 and loaded 2003. send/receive/disappears.
 
Recreate the entire mailprofile not just the account;
Control Panel-> Mail-> button Show Profiles...

In addition you might need to rename outcmd.dat to outcmd.old to reset the
Toolbar

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Save Embedded Pictures in Their Original Format
-Create an Office XP CD slipstreamed with Service Pack 3
 
Back
Top