junk mail filter

  • Thread starter Thread starter jules
  • Start date Start date
J

jules

I recently installed new anti-virus software (TrendMicro
OfficeScan) on our Network and since then one of my pc's
junk mail filter is not working properly. The user has
checked junk mail filter options and all restrictions are
still there.
 
Version of Outlook? Be more precise in what's not working as well; give an
example if it's hard to explain.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
Sorry - Outlook 2003

User had several domains and email addresses in blocked
list, but nothing is being blocked. Also, when trying to
view his blocked list, Outlook freezes. Has several
filters in place to auto move emails into specified
folders.
-----Original Message-----
Version of Outlook? Be more precise in what's not working as well; give an
example if it's hard to explain.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I recently installed new anti-virus software (TrendMicro
OfficeScan) on our Network and since then one of my pc's
junk mail filter is not working properly. The user has
checked junk mail filter options and all restrictions are
still there.
Click to expand...


.
Click to expand...
 
Is trend scanning on the client or only on the server? Did the user change
the junk settings, apply, then change them back?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/
 
Is Office 2003 Service Pack 1 installed already? Also doubleckeck that
Cached Exchange mode is still enabled when you connect to an Exchange
server.
See Diane's comments as well ;-)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
jules said:
Sorry - Outlook 2003

User had several domains and email addresses in blocked
list, but nothing is being blocked. Also, when trying to
view his blocked list, Outlook freezes. Has several
filters in place to auto move emails into specified
folders.
-----Original Message-----
Version of Outlook? Be more precise in what's not working as well; give an
example if it's hard to explain.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I recently installed new anti-virus software (TrendMicro
OfficeScan) on our Network and since then one of my pc's
junk mail filter is not working properly. The user has
checked junk mail filter options and all restrictions are
still there.
Click to expand...


.
Click to expand...
Click to expand...
 
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