Jocelyn Fiorello, please help.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi Jocelyn,

I'm not sure if it's OK to ask for you by name, but you've helped me in the
past and I know you know your "stuff". :-)

When people send me a message via by eBay store, I never get them. Any
other emails sent from eBay I get ok. (same email address). I did a test to
myself. This is what happened.


When I hit Send/Receive (Outlook 2003) I saw it downloading a message, but
then it disappeared. It was not filtered neither in my Junk/Spam folder nor
my Delete folder. I checked every folder I have, and it was no where to be
found. In fact, the little "new message" indicator envelope in the system
tray did not even show up.


Where could it be going??? I see it downloading, but then it never shows up
in my Outlook. I'm wondering how many more emails I'm missing besides from
potential eBay buyers at that email addy. I have 4 other pop boxes, which I
can only ASSUME it is not happening to.


Please help!! :-)

THanks,
ELW
 
Well, there's some stuff I know, and some stuff I don't <g> But I'll try to
help with this one.

I know you said you checked every folder but did you do it manually or did
you use Advanced Find?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
Thanks for responding!

Yep... I did. I even used Lookout.... a great add-on program that search
EVERYTHING in Outlook.

I just tried it again. I saw in the dialog box that it was bringing in a
message, but no message indicator, and no message.

Thanks for your efforts. I hope I can resolve this.

ELW

:
 
You don't have your junk mail filter set to permanently delete junk items, do
you? Also, do you have any 3rd party addins installed?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
Hi Jocelyn,

No I don't have any 'permanantly delete rules'. I did however just make one
as a test and it did the same thing, BUT the 'new message indicator
envelope' appeared anda the 'new message sound' beeped. Both of those
indicators don't happen with the eBay emails.


The only 3rd party addon I have is Lookout, which is only a search program.


Thank you so much for your efforts!!!! I hope this is not unsolvable.

Best,
ELW
 
Just in case you're still following this thread -- I wanted to let you know
that I haven't been able to come up with any answers for you as yet. At this
point, if you are still having problems, it might be best for you to create a
new thread and describe all the troubleshooting steps we've already taken as
illustrated in this thread. Maybe someone more knowledgeable than I will be
able to help. Good luck!

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
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