Jobs disappearing from queue without printing

[Doug]

Vista Home Premium 32-bit printing to Brother HL-5240 laser connected locally
via USB. This has been workin for a few months, but today will not print.
Pausing the print queue shows the jobs, but as soon as the queue is unpaused
the jobs just disappear.

I have stopped and started the Print Spooler, deleted and reinstalled the
printer but it still won't print.
I plugged in and installed an old Canon printer and it works OK so I don't
see how the spooler can be the problem. I have tried printing directly
rather than spooling but nothing seems to work.

 

[Alan Morris [MSFT]]

check for system eventlog entries

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

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