;SP2; - this is what came up when I posted the line into
my browser.
The site I am trying to access is a bank site. Once I
type my log in I just get a screen up witha cross in the
top corner. From there help section:
16. Upon login, I have a white screen with the header and
a red cross on the top left hand corner?
The white screen issue may arise with Internet Explorer
because there has been a problem with one of the
following system requirements. Just follow the simple
instructions outlined below.
(a) Check the "JIT" is enabled - for Windows
Visit the Internet Browser's Tools menu and
select "Internet Options"
Select the Advanced tab.
Scroll down to the Microsoft VM point and ensure the box
next to JIT Compiler for Virtual Machine enabled has been
ticked.
Press OK
If the box was not ticked, you will then need to restart
your Operating System.
Logon to Business Banking Online
If white screen still occurs, please follow the steps
outlined below.
(b) Download Microsoft Virtual Machine (Microsoft VM) -
for Windows
Please note: : To download and open this file you are
required to have a program that can open Zip files (i.e.
WinZip). If you do not have WinZip, you may download it
from
http://www.winzip.com/downau81.cgi?winzip81.exe. If
you are using Windows XP you do not require WinZip.
Download Microsoft VM for your browser(zip, 4.9mb).
Download the file named "msjvm.zip" to your desktop.
Once the file download is complete, using your Zip file
program (i.e. WinZip) extract the zip file by double
clicking on "msjvm.zip" and extracting it to your
desktop.
Close down your browser.
Open folder named "msjvm" on your desktop. Double click
on the file "msjavx86.exe" to perform an install.
Follow the installation prompts.
Once the download process is completed you will be
prompted to restart your computer. Once this is done,
connect to the Internet and logon to Business Banking
Online.
Ii don't have the options listed in (a) and nothing
happened after loading (b)
Thanks
Melissa