JetDirect 610 internal (aka J4159A) INTERMITTENT?? help!

  • Thread starter Thread starter Brendan O
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Brendan O

I have a laserjet 4100 series with an internal jetdirect
model 610, also numbered the J4159a.

It worked great for 2 years now... and last week the jetdirect
appears to be intermittent now. Once the power turns on, I can
ping it, talk to the web interface for about 3 minutes, then
BOOM it craps out. No more ping, no more nothing, not until I power
cycle it again, then I get the same thing over again. It's a tiny
LAN so no router complexities, it's not cabling (swapped to known
good cables). It's not network traffic or load, not much happens
on this LAN.

Any solution? If not, please tell me if you think it truely is just
the card (all console based test prints work great). If you think
it's just the card I'll replace it, but didn't want to jump to that
conclusion without asking for some feedback, they aren't cheap.

Thanks!
-Brendan
MCSE, MCDBA.
 
Brendan said:
I have a laserjet 4100 series with an internal jetdirect
model 610, also numbered the J4159a.

It worked great for 2 years now... and last week the jetdirect
appears to be intermittent now. Once the power turns on, I can
ping it, talk to the web interface for about 3 minutes, then
BOOM it craps out. No more ping, no more nothing, not until I power
cycle it again, then I get the same thing over again. It's a tiny
LAN so no router complexities, it's not cabling (swapped to known
good cables). It's not network traffic or load, not much happens
on this LAN.

Any solution? If not, please tell me if you think it truely is just
the card (all console based test prints work great). If you think
it's just the card I'll replace it, but didn't want to jump to that
conclusion without asking for some feedback, they aren't cheap.

Thanks!
-Brendan
MCSE, MCDBA.
Click to expand...
If you haven't reseated the card, I'd try that. What happens if you
print out a self test after it loses its network connection? How does
the config differ from when it is working properly?

Could it be a bad hub socket (or whatever it is that is on the other end
of the printer's Ethernet cable)?
 
I wonder if we're having the same problem here with our 610 cards.
Sounds like the syptoms are the same. Please provide more details..any
EIO errors on the control panel? Also, have you tried upgrading the
firmware?
 
try a cold reset of the printer it might have "lost" the network card in
its internal setup
 
fred said:
try a cold reset of the printer it might have "lost" the network card in
its internal setup
Click to expand...
Probably the card is bad, as you suspect. Run the self test print out
before and after to confirm that the card has lost its settings.
 
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