Java works on games but not AOL help online

  • Thread starter Thread starter Sandi
  • Start date Start date
S

Sandi

Operate on Windows XP Home and have DSL connection.
Have used Java to connect to AOL help until very recently.
It will not open but will still work on games in AOL. Is
there an update to install that helps the Java connection?
Thanks for any help you can provide.
 
Hi Sandi,

1. Click START / Control Panel / Internet Options and click on the Advanced Tab.

2. Below HTTP 1.1 is the Sun Java/ Microsoft VM section: Make sure all Java choices
are unchecked (especially JIT) and then press [OK]. You may be prompted to reboot.

3. If you don't see a Microsoft VM section then download Microsoft Virtual Machine for:
Windows 98 / Me / NT / XP from: http://www.abxair.com/software/msjavx86.exe

4. After you download Java, double-click the file to install it, reboot and then follow
the directions in Steps 1. and 2..to disable JIT compiler and other advanced options.

* Whenever you get a Java Virtual Machine Security Update from Windows Update, you
will have to follow Steps 1. and 2..to disable JIT compiler and other adv. options again.

5. Some games require Shockwave Flash which you can download from:
http://sdc.shockwave.com/shockwave/download/frameset.fhtml

6. Maybe it's a software conflict: Make certain that your Firewall or Antivirus program is
not configured to block Java Applets. Norton's products for example have that option.
If you're unsure temporarily disable Startup programs one at a time, starting with Firewall,
Antivirus & AdBlockers using: http://support.microsoft.com/?scid=331796
or this utility: http://new.jtsoft2001.com/windows/startup.php

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| Operate on Windows XP Home and have DSL connection.
| Have used Java to connect to AOL help until very recently.
| It will not open but will still work on games in AOL. Is
| there an update to install that helps the Java connection?
| Thanks for any help you can provide.
 
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