ixplorer.exe error

  • Thread starter Thread starter Azeez
  • Start date Start date
A

Azeez

For the last few weeks, when I open a few addresses from my Favorites, I
frequently, not always, get the following message:
The heading: Acrobat IE Helper: ixplorer.exe.Application Error. It is
followed by the message: The instruction at "0xo167a584" referenced memory
at "0xo167a584". The memory could not be "read". Check OK to terminate the
program.

I do not understand this message. I do not have Acrobat, only Adobe Reader
and I have made no changes such as new downloads/deletes, etc. Only upgraded
Reader from 6 to 7 a couple of months ago and it caused no problems. I have
Win XP Home, with SP2. I did some search in the Knowledge Base but found no
identifiable referenceto this problem.

Any comments/help would be appreciated, through this Newsgroup.

IDP
 
Azeez said:
For the last few weeks, when I open a few addresses from my
Favorites, I frequently, not always, get the following message:
The heading: Acrobat IE Helper: ixplorer.exe.Application Error. It is
followed by the message: The instruction at "0xo167a584" referenced
memory at "0xo167a584". The memory could not be "read". Check OK to
terminate the program.

I do not understand this message. I do not have Acrobat, only Adobe
Reader and I have made no changes such as new downloads/deletes, etc.
Only upgraded Reader from 6 to 7 a couple of months ago and it caused
no problems. I have Win XP Home, with SP2. I did some search in the
Knowledge Base but found no identifiable referenceto this problem.

Any comments/help would be appreciated, through this Newsgroup.

IDP
Click to expand...

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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