I've lost my Address Book

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I would really appreciate any help here. I'm using Outlook 2002.

I temporarily copied my .PST file to an external HD while my PC needed to be
serviced. When I got my PC back, I copied that .PST file (which had been
updated as I used Outlook on another PC). Everything looked OK (i.e., I
could see all my personal folders, new and old messages, etc.) except for the
Address Book functions.

When I choose Tools / Address Book, it says "No Entries in this Address
Book". When I try and add an entry it says "You Cannot Create Entries for
this Address Book".

When I choose the Contacts, I can see all the entries that were in my
address book (I've always used the address book format, not the contacts
format). But when I open a new message, and click in the "To" box, it brings
up an empty address book. In the "Show Names From" dropdown box, it only
has the address book, it won't let me select "Contacts"....

I'm really hosed here.

Help please??
 
1. Make sure the Contact folder is enabled as an email address book,
right click the folder choose Properties and Outlook Address Book ensure
checkbox to enable as email address book is checked; if this is dimmed or
greyed then go on to No.2

2. Go to Tools > Email Accounts > check "View or change existing
directories or address books" > is the Outlook Address Book present > if it
is present then remove it close and restart Outlook and then re-add it > if
it isn't present then add it > close and restart Outlook.

3. Check that the Contacts are being seen by creating a new mail message
and using the To button
 
Thank you so much! This worked!

What a dummy I am and couldn't figure this out myself, duh....!

Thanks again, I really appreciate it.
 
Glad it worked for you
Howard said:
Thank you so much! This worked!

What a dummy I am and couldn't figure this out myself, duh....!

Thanks again, I really appreciate it.
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