A
Andy Max
I'm running Windows XP Home edition.
My pc was attacked by a virus. PCTools Spyware Doctor With Antivirus cleared
the conglomerate of viruses out, or so it claims, BUT
when it took over, it made a bunch of changes, AND removed my admin privs.
Now:
1) "Settings" on the Start Menu no longer allows me access to Control Panel
or to the printers. It shows me only "Taskbar and Start Menu"
2) "My Computer" does not see the CD-Rom/DVD player
3) I have no access to Task Manager. Instead, a box pops up that says "Task
Manager has been disabled by your administrator"
4) The computer plays horrible music that I cannot stop.
5) I cannot access the Display Control panel (i.e., when I right-click on
the desktop) -- the computer tells me that this has been disabled by the
administrator. So I cannot change the desktop or the screen saver - both of
which are under the control of the malware. (The desktop now consists of a
blue screen and a box in the center that says "Warning! Spyware Detected on
your Computer! Install and Antivirus or spyware remover to clean your
computer"
6) The time display at the bottom-right corner says "19:42: VIRUS ALERT!"
and I cannot change this either, though I can open Time and Date Properties
dialog box.
7) There are probably other things I have not discovered yet.
Someone, please help me!
Mordechai Housman
My pc was attacked by a virus. PCTools Spyware Doctor With Antivirus cleared
the conglomerate of viruses out, or so it claims, BUT
when it took over, it made a bunch of changes, AND removed my admin privs.
Now:
1) "Settings" on the Start Menu no longer allows me access to Control Panel
or to the printers. It shows me only "Taskbar and Start Menu"
2) "My Computer" does not see the CD-Rom/DVD player
3) I have no access to Task Manager. Instead, a box pops up that says "Task
Manager has been disabled by your administrator"
4) The computer plays horrible music that I cannot stop.
5) I cannot access the Display Control panel (i.e., when I right-click on
the desktop) -- the computer tells me that this has been disabled by the
administrator. So I cannot change the desktop or the screen saver - both of
which are under the control of the malware. (The desktop now consists of a
blue screen and a box in the center that says "Warning! Spyware Detected on
your Computer! Install and Antivirus or spyware remover to clean your
computer"
6) The time display at the bottom-right corner says "19:42: VIRUS ALERT!"
and I cannot change this either, though I can open Time and Date Properties
dialog box.
7) There are probably other things I have not discovered yet.
Someone, please help me!
Mordechai Housman