I've given up, someone please tell me the truth...

  • Thread starter Thread starter elliott
  • Start date Start date
E

elliott

I've grown tired of the 'blue screen' nightmare.
I checked, and all the drivers are signed by microsoft,
but i still get four or five shutdowns per day.

That alone, makes using a computer more time consuming
than anything.

I want to go to the beginning. I want to clean my hard
drive of all it's contents, besides the bios if possible,
and restore it with a clean copy of windows xp home.

How do i do such a task, is it wise, will it solve any
problems, or should i just throw the whole box out and
buy an apple? Is there any help for me other than a
fresh start? Is there by chance some program written
which will decypher which 'device driver' that keeps
shutting my tower off, and delete it?

I grow weary of blue screen, please assist me...

elliott
 
Elliott first take a few deep breaths and then make a
nice cup of tea (or coffee). It is difficult to give you
guidance on the blue screen because you have supplied no
details, i.e., it could be hardware/software driver
related.
As for a clean install well that is one solution.
Incidentally your bios is on your motherboard and isn't
part of xp. The only way you can delete your bios is by
physically damaging your bios chipset or installing an
incorrect bios update so forget about the bios.
To do a clean install do as follows (i assume your pc is
set to boot from cd?):

Before you start make sure you have backed up any
important data you want to keep onto a floppy or cd. Also
during installation be sure to read each of the setup
screens carefully. You may also need to have avaialble
any cd's or floppies that contain drivers for modems etc
just in case xp doesn't have the required driver.

1/ Insert your XP CD isto your CD-ROM and reboot your
machine
2/ The xp setup will begin
3/ xp will copy files to memory
4/ setup will then search your hard drive for any other
copy of windows
5/ it will find one and will give you two options: a)
Repair b) install new copy
6/ Choose install new copy
7/ The next screen will ask where you want to install the
new copy. Select the C drive
8/ once you press enter to indicate you want to install
on the C drive setup will ask if you want to leave the
file system as it is. This option will be highlighted in
the list on the screen.
9/ You don't want to leave the file system as it is. What
you need to do is reformat your hard drive so select
format in fat32 (or if you prefer format in ntfs). Don't
use the quick format option because this only deletes the
files, use the full format option.
10/ after your drive has been formatted xp will continue
to install.

Hope this helps

John Barnett - MVP
Associate expert
 
Format C and make a fresh winXP installation.
Copy your personal files to D before you format.
 
Elliot,
The symptoms sound possibly related to a defective fan letting your CPU or
graphic card (if it has one too) overheat.
Four or five times in a working day could be long enough for the temperature
to go critical.
But really as John says more information about your system and what's
running prior to these crashes is required.
Chek
 
You have less than a 50% likelihood of fixing the problem by starting
over.

Is this an OEM install of XP or did you upgrade 9x? Upgrades can have
chronic problems that won't go away if you start over (or sometimes they
will :-). In any event, anything you can fix with a reinstall, you can
fix without a reinstall (since your computer is still booting).

Tell us all about the blue screen error. What is the main error number
(eg, 0x00000007E) and what is the name of the error (eg,
IRQ_LESS_THAN_NOT_EQUAL).
 
It is a OEM version of win xp home. although, in bios one
day i remember a fan having a rpm of 0. I thought at the
time it was on a schedule i was in no control of, someone
said that may be the problem, could that be true?
Mostly the blue screen happens in the morning, one time
before my desktop loaded fully. I will write down the
blue screen info when it happens next and i'll let you know.

The blue screen does not happen always, sometimes it just
restarts. So, since that happened right after i finished
reading your reply to my original, i copied the information
the usual reporting service uses.
firstly,
error code:

Bccode:24 bcp1:001602fa bcp2:f7c66680 bcp3:f7c66380
bcp4:f770054f osver:5_1_2006 sp1_0 product:768_1

secondly,
the reporting info:

Description Analysis Submitted Type
i think this has been the fifth or sixth time
today!!!!!!!!!!!!! Information 9/26/2003 1055771
sorry about the foul language in the last, but this
shit sucks!! Information 9/26/2003 1055771
well that's one closer, maybe we'll get four by 5:30,
bitch! Information 9/26/2003 1055771
sure glad it ain't been four times by 5:30 today,
yeah!!!!!!!!!! Information 9/26/2003 293237
wow, had not even gotten to my desktop before the
error!!!!!!!!! Information 9/26/2003 293237
this just don't stop! four or five times today
already!!!!!!!!! Information 9/25/2003 1320268
and just one minute after the last!!!!! Information
9/25/2003 293237
wow, just two minutes later... Information
9/25/2003 66652
wow, just turned it on... help me microsoft, yeah
right! Information 9/25/2003 66652
microsoft will NEVER contact me, so why do i do this?
Information 9/24/2003 66652
twice in about an hour... what a
surprize!!!!!!!!!!!!!!!!!!!!!!! Information 9/24/2003
66652
All drivers that i can find are microsoft
signed!!!!!!!!!!!!!!!! Information 9/24/2003 66652
I hear this problem happens often, so what's the fix?
Information 9/23/2003 227
wow, three times (or has it been four) by 10pm.
Information 9/21/2003 188828
no wonder i turned off this 'reporting' crap for 5
months!!!!! Information 9/21/2003 188828
wow, even after downloading more updates... it
crashes! Information 9/21/2003 188828
I think windows update should fix this, if they made it
right! Information 9/21/2003 893435
still need help! Information 9/19/2003 227
how many times could it occur in one day>
Information 9/18/2003 839276
i've tried everything you suggested, now what??!!!!!
Information 9/17/2003 1760051
same thing... again! Information 9/17/2003 293237
I CANNOT FIX THIS ON MY OWN, SOMEONE PLEASE HELP ME.
Information 9/16/2003 1055798
three times in 24 hrs... like that's never happened
before! Information 9/15/2003 1055798
twice in one day, what a surprize! Information
9/15/2003 1752843
i checked, all the drivers are signed by microsoft...
what's up? Information 9/15/2003 1752642
just died Information 9/13/2003 1055798
because i didn't log 2 or 3, this is #11
Information 4/7/2003 10624
driver error #7 Information 4/5/2003 2617
driver error #6 Information 4/3/2003 293738
driver problem? #4or5 Information 4/1/2003 7253
driver error again Information 3/29/2003 486874
more driver error Information 3/28/2003 293738
driver problem #2 Information 3/26/2003 45835
faulty driver?
 
no, i am not. i do run norton AV 2002 though.
we have all the patches from microsoft, even the drivers
for all the devices have been updated without fail.

can't figure it out.
elliott
 
funny you should say Chek, i noticed after you said such
that my video card nvidia 5200 fx agp, was between two tall
cards, so i gave it some breathing room. (we'll see!)
But, i went into bios set up and checked my pc health and
this is what it said:

cpu temp. 66 c / 150 f
cpu fan 6026 rpm
sys fam 0 rpm

cpu voltage 1.74
3.3 3.21
+5 4.89
+12 12.58



Every fan i can see is working, is this a clue?

I am doing nothing when it shutsdown or blue screen,
(mostly shutsdown) or i am surfing, or i am playing a game.
It does not seem to matter which game or what sort of
surfing i do.

Could it be a faulty update to bios? and how might i check?

thanks,

elliott
 
Thank you John. Your step by step instructions may be of
great value in the future. Unfortunately, as i recall, my
modem driver is not part of xp, and i do not have a disk...
how could i burn it on to a cd or dvd?

where do i go, would you please assist?

i've also updated stuff for other newsgroup people's
questions, please look around at them.

thanks again,

elliott
 
Yourn cpu is running too hot. Try running the computer with the case off to
see if the errors stop.
 
Elliot,
Took awhile but have checked three systems and the average CPU temp works
out at 125f.
Frustratingly I can't find a 'do not exceed' temp. noted on AMD's web site.
So I'm unable to say if the CPU temp is within parameters or not - but it
does seem to be exactly 20 degrees hotter than mine for instance.
I notice the sys fan you reported is reading 0rpm. Some can be thermostat
controlled, but it also might be dead.
Hopefully you'll have had a chance to try Ron's 'case off ' idea and be able
to report back if things improved or not.
Free airflow round the Nvidia can only help, regardless of whether its the
main problem here.
Good luck,
Chek

..
 
What cpu do you have installed ?

elliott said:
funny you should say Chek, i noticed after you said such
that my video card nvidia 5200 fx agp, was between two tall
cards, so i gave it some breathing room. (we'll see!)
But, i went into bios set up and checked my pc health and
this is what it said:

cpu temp. 66 c / 150 f
cpu fan 6026 rpm
sys fam 0 rpm

cpu voltage 1.74
3.3 3.21
+5 4.89
+12 12.58



Every fan i can see is working, is this a clue?

I am doing nothing when it shutsdown or blue screen,
(mostly shutsdown) or i am surfing, or i am playing a game.
It does not seem to matter which game or what sort of
surfing i do.

Could it be a faulty update to bios? and how might i check?

thanks,

elliott
Click to expand...
 
thanks guys, i'll give it a try. and maybe buy a new
improved fan for the cpu. btw, all fans are spinning,
it just 'reports' the sysfan as being 'rpm 0' so i think
it's just a faulty reader... or ? what is the sysfan?
it's on the main board, right? that one is spinning like
mad... so, i'll run case off for a while, and let you know
in a while if it helps.

thanks again

e
 
Greetings --

Simply boot from the WinXP installation CD. You'll be offered the
opportunity to delete, create, and format partitions as part of the
installation process. (You may need to re-arrange the order of boot
devices in the PC's BIOS to boot from the CD.)

HOW TO Install Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;316941

http://www.michaelstevenstech.com/cleanxpinstall.html

http://www.webtree.ca/windowsxp/clean_install.htm

Please be advised, however, that reinstalling the operating system
will not do anything to address what sounds like a clear case of
defective hardware. You might want to provide some information on the
specific errors you're getting; someone may be able to identify the
defective component.


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
The system fan would be a case fan that expells the air out the back of the
case - Would be a good idea to install one if you don't have one.

What is your cpu make and model ?
 
an amd 2000xp
with a gig of ddr
-----Original Message-----
The system fan would be a case fan that expells the air out the back of the
case - Would be a good idea to install one if you don't have one.

What is your cpu make and model ?




.
Click to expand...
 
Thanks Bruce,

i'm trying the open case method of lowering the cpu temp.
we'll try that out (all day so far) and when the next
blue screen or shutdown happens, we'll inform you of the
additional information, untill then... i'll just keep my
fingers crossed.

thanks,
e
 
Greetings --

Additionally, you should check your Event Logs to see if they
can
shed any light on the matter, To do so, Right-click My Computer >
Manage > Event Viewer > System and Application. Record the specifics
of any red-flagged error messages and post the exact text back here.
Again, hopefully, one of us will be able to provide some insight.


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
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