issue with the sender's name getting changed

  • Thread starter Thread starter anamika
  • Start date Start date
A

anamika

Hello All,
I have a issue wherein the sender name is changed in the appointment
message.
The issue occurs when i create a meeting request in SAP CRM and
synchronise it to MS Outlook
I create a meeting request in CRM with "user1" as the organiser and
the "user2" as the attendee and then synchronise the same to MS
Outlook. The current logged on user in the Outlook is "User3" who
also has editor roles over the mailboxes of User1 and User2 . The
functionality of synchronisation is that User3 logs to the mailboxes
of user1 and User2 and creates a meeting request . The meeting request
created in the User1 calendar is fine as the organiser of the meeting
is User1 and attende is User2. But the issue occurs when the meeting
is created in the User2's calendar. In the User2's calendar the
organiser of the meeting request is changed to User3 instead of
User1 :-(. Looking at the code we found that when the call to "
IMessage::SubmitMessage() " is made then the PR_SENDER_NAME,
PR_SENDER_EMAIL_ADDRESS, PR_SENT_REPRESENTING_EMAIL_ADDRESS everything
is changed from User1 to User 3 .
I am using Using ExchangeServer 2003 and Office 11.
I even try to reset the same but no luck.

Please help me as this is very critical issue.
Thanks ,
Anamika
 
What code is that? From what application? Does this happen as part of the
synch process? If so you need to contact SAP about that and have them fix
that code.
 
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