Issue on Recover deleted items

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

when I click on the "Recover deleted items" function to recover deleted
email each time, Outlook has crashed and has an error message below,

"OUTLOOK.exe has generated errors and will be closed by Windows. You will
need to restart the program. An error log is being created."

It is Outlook 2000 SP3 and works with Exchange 2000 server. what 's wrong?
Could anyone please tell me how to fix it?
 
What exactly is being logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data
 
Issue logged in Event Viewer,

Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 2005/8/12
Time: PM 06:12:42
User: N/A
Computer: MISPOOL02
Description:
The application, , generated an application error The error occurred on
08/12/2005 @ 18:12:42.407 The exception generated was c0000005 at address
77B73D5D (GetEffectiveClientRect)


Roady said:
What exactly is being logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
when I click on the "Recover deleted items" function to recover deleted
email each time, Outlook has crashed and has an error message below,

"OUTLOOK.exe has generated errors and will be closed by Windows. You will
need to restart the program. An error log is being created."

It is Outlook 2000 SP3 and works with Exchange 2000 server. what 's wrong?
Could anyone please tell me how to fix it?
Click to expand...
Click to expand...
 
Issue logged in Event Viewer,

Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 2005/8/12
Time: PM 06:12:42
User: N/A
Computer: MISPOOL02
Description:
The application, , generated an application error The error occurred on
08/12/2005 @ 18:12:42.407 The exception generated was c0000005 at address
77B73D5D (GetEffectiveClientRect)

Roady said:
What exactly is being logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
when I click on the "Recover deleted items" function to recover deleted
email each time, Outlook has crashed and has an error message below,

"OUTLOOK.exe has generated errors and will be closed by Windows. You will
need to restart the program. An error log is being created."

It is Outlook 2000 SP3 and works with Exchange 2000 server. what 's wrong?
Could anyone please tell me how to fix it?
Click to expand...
Click to expand...
 
What application is mentioned in the rule "The application, , generated..."
Is it Outlook? What is the version/built number? (Help-> About)

What operating do you use and what servicepack level is it? Also; are all
the updates applied to Exchange?

There are some known issues when you access an Exchange mailbox with Outlook
2000 while you have connected to it with Outlook 2003 before.
http://support.microsoft.com/?id=824960

Note that applying Exchange SP4 should fix it as well as this is a post SP3
fix.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Issue logged in Event Viewer,

Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 2005/8/12
Time: PM 06:12:42
User: N/A
Computer: MISPOOL02
Description:
The application, , generated an application error The error occurred on
08/12/2005 @ 18:12:42.407 The exception generated was c0000005 at address
77B73D5D (GetEffectiveClientRect)

Roady said:
What exactly is being logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
when I click on the "Recover deleted items" function to recover deleted
email each time, Outlook has crashed and has an error message below,

"OUTLOOK.exe has generated errors and will be closed by Windows. You will
need to restart the program. An error log is being created."

It is Outlook 2000 SP3 and works with Exchange 2000 server. what 's wrong?
Could anyone please tell me how to fix it?
Click to expand...
Click to expand...
Click to expand...
 
Anthony,
Event ID 4097 source Dr. Watson is a memory access violation. Check here for
further details and potential solutions:

http://www.eventid.net/display.asp?eventid=4097&eventno=265&source=DrWatson&phase=1
(link may be wrapped)

--
Kathleen Orland

http://www.howto-outlook.com/




Roady said:
What application is mentioned in the rule "The application, , generated..."
Is it Outlook? What is the version/built number? (Help-> About)

What operating do you use and what servicepack level is it? Also; are all
the updates applied to Exchange?

There are some known issues when you access an Exchange mailbox with Outlook
2000 while you have connected to it with Outlook 2003 before.
http://support.microsoft.com/?id=824960

Note that applying Exchange SP4 should fix it as well as this is a post SP3
fix.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Issue logged in Event Viewer,

Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 2005/8/12
Time: PM 06:12:42
User: N/A
Computer: MISPOOL02
Description:
The application, , generated an application error The error occurred on
08/12/2005 @ 18:12:42.407 The exception generated was c0000005 at address
77B73D5D (GetEffectiveClientRect)

Roady said:
What exactly is being logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
<Anthony> wrote in message when I click on the "Recover deleted items" function to recover deleted
email each time, Outlook has crashed and has an error message below,

"OUTLOOK.exe has generated errors and will be closed by Windows. You will
need to restart the program. An error log is being created."

It is Outlook 2000 SP3 and works with Exchange 2000 server. what 's wrong?
Could anyone please tell me how to fix it?
Click to expand...
Click to expand...
Click to expand...
 
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