Is Vuesacn my problem

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KirkV

Can anybody help out? I have just had my scanner returned from Minolta
after I had a problem with the film holder loading. I have just done
my first scanning today and a really strange problem is happening.

Every time I make a scan with Viewscan I get two lines running through
the scanned image one pixel thick – one is yellow, one is blue. This
also happens in the pre-scan window of Viewscan. This is suggesting to
me there is something wrong with the scanning head. Problem is, when I
do a scan with the Minolta software or Silverfast (Demo), I‘m not
getting the lines. Is this a software or a hardware issue?


I'm still under warrantee, but if I send it to Minolta, will they just
say it works with our software, so it must be a Viewscan problem? I
had exactly the same problem with an Epson scanner, which Epson did
repair, but the problem was happening with both Viewscan and their own
software.

Can anybody advise?

Kirk
 
Can anybody help out? I have just had my scanner returned from Minolta
after I had a problem with the film holder loading. I have just done
my first scanning today and a really strange problem is happening.

Every time I make a scan with Viewscan I get two lines running through
the scanned image one pixel thick – one is yellow, one is blue. This
also happens in the pre-scan window of Viewscan. This is suggesting to
me there is something wrong with the scanning head. Problem is, when I
do a scan with the Minolta software or Silverfast (Demo), I‘m not
getting the lines. Is this a software or a hardware issue?
Click to expand...

Minolta scanners seem generally to have high variability in the CCD
elements. Their software seems to be better than Vuescan (Ed seems to
have been making changes to fix this for the 5400) in calibrating. For
me it is only slides that are very dark, such as Kodachrome that are a
problem.

I now use a messy system of creating RAW scans in Minoltas software
(16-bit linear) and then reading these in Vuescan.
 
KirkV said:
Every time I make a scan with Viewscan I get two lines running through
the scanned image one pixel thick - one is yellow, one is blue. This
also happens in the pre-scan window of Viewscan. This is suggesting to
me there is something wrong with the scanning head. Problem is, when I
do a scan with the Minolta software or Silverfast (Demo), I'm not
getting the lines. Is this a software or a hardware issue?
Click to expand...

Try re-doing the "Scanner|Calibrate" command in VueScan.

Regards,
Ed Hamrick
 
Just want to add to my Vuescan problem. I have also noticed that I am
getting a grid pattern on pictures that I print made trough Vuescan.

Very confused

Kirk
 
KirkV said:
Just want to add to my Vuescan problem. I have also noticed that I am
getting a grid pattern on pictures that I print made trough Vuescan.
Click to expand...

Turn off "Prefs|Watermark"

In general, a good way to solve many VueScan problems is to
delete vuescan.ini and run VueScan again.

Regards,
Ed Hamrick
 
I've got something like this as well. Using Scan Multi Pro on
Firewire/Vuescan 7.6.78/Win2k or WinXP I'm getting multiple 1-pixel
lines along the length of scans. It happens scanning as Image or Neg, 8
or 16 bpp. I'm scanning 120 mono film at 3200 ppi.

I calibrate often, I've deleted vuescan.ini... No such problem using the
Minolta Twain driver, but I really don't like using it.

Colin
 
I was looking through another group and someone else was having the
same problem with Vuescan and the Scan Multi Pro(grid pattern), he
could not fix the problem. I am using the Scan Multi Pro as well.

Any suggestions Ed have tried what you suggested.

Regards

Kirk
 
Hello,

I had a similarly negative experience with VueScan:
I tried VueScan with the Minolta Dimage Scan MultiPRO and found it
unusable because of severe banding problems.

The banding occurs across the whole width of a 35mm slide and is
particularly visible in the midtones. The scan displays a regular
pattern of fine parallel lines. This seems to be the case only when
scanning at a specified resolution rather than with the scan
resolution set to "auto".

This is only the case when using VueScan. The banding problem cannot
be due to a hardware problem or dust as I am getting perfectly smooth
scans when using the Minolta software or Silverfast - at any
resolution. Therefore I can only conclude that it is a VueScan
software problem.

I sent a problem report including sample scans to Ed Hamrick but he
has been rather unhelpful and unfriendly. He is neither willing to
look into this problem nor to issue a refund for the software, which I
specifically bought for this scanner.

With this kind of banding VueScan is unusable with the MultiPRO and
should really be taken off the list of supported scanners.

Regards,
Elisabeth
 
If the banding is parallel to the direction of slide carrier travel,
it could be a bad calibration. Try running a new calibration cycle
from VueScan. Be sure to remove the carrier during calibration.

Dennis
 
I sent a problem report including sample scans to Ed Hamrick but he
has been rather unhelpful and unfriendly. He is neither willing to
look into this problem nor to issue a refund for the software, which I
specifically bought for this scanner.
Click to expand...

If you paid with a credit card contact them and the credit card
company will refund your money.

Don.
 
With this kind of banding VueScan is unusable with the MultiPRO and
should really be taken off the list of supported scanners.
Click to expand...

I scanned several hundreds of slides/negatives with the Minolta Dimage
Scan Multi Pro and vuescan with no banding whatsoever.

I guess you did recalibrate the scanner before you tried it, yes? And
deleted the vuescan.ini and tried it again?
Perhaps also locking exposure and comparing a fw scans would be a good
idea.

regards
Markus
 
I've not had banding problems, as I re-calibrate my Minolta Dual III
each session, but I have had problems with vuescan.ini becoming
'corrupt'. This meant I had to reconfigure Vuescan every so often.
To get around this I've configured Vuescan and made vuescan.ini
read-only.

Has anyone else had this problem ?

Hardware is a P4 2.6GHz, 120Gb HDD etc etc.
 
I sent a problem report including sample scans to Ed Hamrick but he
has been rather unhelpful and unfriendly. He is neither willing to
look into this problem nor to issue a refund for the software, which I
specifically bought for this scanner.
Click to expand...

I can only speak from one person's experience, but I've had a few
email encounters with Ed Hamrick, and each time he's been both prompt
and satisfactory - and one involved money. He promptly issued a
credit to my credit card when I used the wrong method for upgrading my
software (shouldn't have been charged, but was charged due to using
the order function, rather than the upgrade function at his web site).
His answers tended to be a bit brief, but were adequate.

CR

P.S. I've never met the man, don't work for him, and have no vested
interest in him or his product other than the fact that I've tried out
his software and found both it and his customer service to be quite
satisfactory.
 
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