Is Umart any good?

[Dazza]

Below is a copy of an email I sent to Umart regarding some components I
intend to buy for my new system.
Further below is their reply, which didn't seem to answer any of the
questions I asked (well, all but one)
It seems they might be reluctant to detail freight & other costs prior to
purchase?
I find it really annoying to have asked seemingly simple questions to get
such a lame reponse!

Has anyone got any positive or negative dealings with Umart they care to
share with me before I spend almost $3k with them?

(BTW, any comments on the system?)

Email as sent to sales Manager.............


Hi,

I have a few questions regarding an order I wish to place with you.
I intend to purchase the components for a complete system.

How much is the freight to the NSW Central Coast (Post Code 2263)?
Does the freight charge include insurance?
Do you offer a build/assembly service for the components I intend to buy, if
yes, cost?

I am after the Intel E8400 CPU which seems out of stock in your shop, can
you provide an accurate
time for delivery, or are you able to transfer one from another of your
shops to complete this order?


Thanking you in advance


XXXXXXX XXXXXXX (omitted for obvious reasons)
XXXXXXXX XXXXXXX

Product Quantity Price Gst Total
Microsoft Windows XP PRO (OEM) $219.00 $19.91 $219.00
Panasonic 1.44 Floppy(black) $15.00 $1.36 $15.00
Samsung 400G 7200RPM SATAII $105.00 $9.55 $105.00
Samsung 22 226BW Wide TFT Monitor - Black 2ms Digital / Analog Interf
$399.00 $36.27 $399.00
Antec 850W TruePower Quattro ATX & EPS 12V Power Supply, Modular Cable
$270.00 $24.55 $270.00
Antec P182 Performance One Black ATX Mid Tower - NO PSU $195.00
$17.73 $195.00
Logitech G9 Laser Gaming Mouse USB $99.00 $9.00 $99.00
Gigabyte GA-X38-DQ6 X38 1600MHz FSB DDR2-1066MHz 2 x PCI Express x16 S
$344.00 $31.27 $344.00
Corsair TWIN2X2048-8500C5D 2GB $219.00 $19.91 $219.00
Logitech G15 Gaming Keyboard Refresh $99.00 $9.00 $99.00
Gigabyte NX8800GT 512MB DDR3 PCIEx16 HDCP 2xDVI-I HDTV $359.00
$32.64 $359.00
LG H20NS10 SATA 20X+- Super Multi DVD Rewriter Black with Software
$39.00 $7.09 $78.00
Intel ATX E8400 CORE 2 DUO /3.0GHz/6MB/1333FSB/LGA775 $299.00
$27.18 $299.00
Total $245.45 $2700.00



And the reply..........


hi,

the cost is depend on the size and the weight and the location
yes, the freight charge include insurance
yes, we do offer a system build,

if you need anyinformation please feel free to contact our sales staff so we
can help you 33693928



Kind Regards
Andrew

All prices quoted are for the Internet cash price. To pay using Visa,
Mastercard or Bank Card is a 3% surcharge. Payments via EFTPOS, Direct
deposit, BPAY and Cheque are considered to be cash.

OPENING HOURS
Mon-Friday : 9am-5pm
Saturday 9am-4pm

Open late night Thursday for pick up only until 8pm

Not open Sundays

 

[Rod Speed]

Depends on the branch.

I found that the stupid cow in the Sydney branch was a terminal
****wit who would deliberately ignore my instructions and do
whatever she felt like doing. On a number of ocassions.

The Briz branch was fine on a number of ocassions.

Below is a copy of an email I sent to Umart regarding some components I intend to buy for my new system.

Further below is their reply, which didn't seem to answer any of the questions I asked (well, all but one)

It seems they might be reluctant to detail freight & other costs prior to purchase?

Yeah, that was the problem I had, the stupid cow ignored my instructions
to add the cost of the freight to the visa charge. She kept charging the cost
of the goods to the visa and sending it COD for the freight, even when I
sent her the url of the APO freight calculator so she only had to insert the
weight and see what the freight cost would be. She appeared to do it that
way because it was a bit easier for her, even tho I told her a number of
times that I didnt want it done that way, because I had to show up at the
post office to pay the COD charge, whereas if she added the freight cost
to the visa charge, it would be delivered with no action on my part.

I find it really annoying to have asked seemingly simple questions to get such a lame reponse!

Yeah, bet its the same stupid cow.

Has anyone got any positive or negative dealings with Umart they care to share with me before I spend almost $3k with
them?

Wouldnt dream of it.

(BTW, any comments on the system?)
Interleaved.

Email as sent to sales Manager.............

Hi,

I have a few questions regarding an order I wish to place with you.
I intend to purchase the components for a complete system.

How much is the freight to the NSW Central Coast (Post Code 2263)?
Does the freight charge include insurance?

She's too stupid to even use the APO calculator,
even when you send her the url for it in the email.

I didnt even want to know the freight cost, just wanted
it added to the total and charged to the visa.

Do you offer a build/assembly service for the components I intend to buy, if yes, cost?

I am after the Intel E8400 CPU which seems out of stock in your shop, can you provide an accurate time for delivery,
or are you able to transfer one from another of your shops to complete this order?

You're welcome to deal directly with one of the other ones if you want.

Thanking you in advance

XXXXXXX XXXXXXX (omitted for obvious reasons)
XXXXXXXX XXXXXXX

Product Quantity Price Gst Total
Microsoft Windows XP PRO (OEM) $219.00 $19.91 $219.00

Why bother to pay for it ?

Panasonic 1.44 Floppy(black) $15.00 $1.36 $15.00
Samsung 400G 7200RPM SATAII $105.00 $9.55 $105.00

I never buy anything else now drive wise.

Samsung 22 226BW Wide TFT Monitor - Black 2ms Digital / Analog Interf $399.00 $36.27 $399.00
Antec 850W TruePower Quattro ATX & EPS 12V Power Supply, Modular Cable $270.00 $24.55 $270.00
Antec P182 Performance One Black ATX Mid Tower - NO PSU $195.00 $17.73 $195.00
Logitech G9 Laser Gaming Mouse USB $99.00 $9.00 $99.00

Those too. Tho I havent use one of those, mine are MX700s.

Gigabyte GA-X38-DQ6 X38 1600MHz FSB DDR2-1066MHz 2 x PCI Express x16 S $344.00 $31.27 $344.00

I'm not that rapt in gigabyte myself. They tend to release the motherboards too early,
before all the warts have been removed, and you get lots of revs showing up later and
its tough titty for you if the rev fixes something important and you got an earlier one.

Corsair TWIN2X2048-8500C5D 2GB $219.00 $19.91 $219.00
Logitech G15 Gaming Keyboard Refresh $99.00 $9.00 $99.00

Never had any problems with my logitech keyboards except that the lettering
wears off the most commonly used keys, but then so does everyone else's
and Microsoft isnt prepared to cover that under their warranty. I was going
to **** MS over using the ACCC on that, but managed to cripple myself
just as the warranty ran out so didnt get a chance to do that.

Logitech did claim that thats covered by their warranty, and I have had the
lettering wear off on two of them, but havent gotten around to holding them
to their warranty, remains to be seen what they do when it comes to the crunch.

Gigabyte NX8800GT 512MB DDR3 PCIEx16 HDCP 2xDVI-I HDTV $359.00 $32.64 $359.00
LG H20NS10 SATA 20X+- Super Multi DVD Rewriter Black with Software $39.00 $7.09 $78.00

I always stick with the LGs for burners now, much more tolerant of media than many.

Intel ATX E8400 CORE 2 DUO /3.0GHz/6MB/1333FSB/LGA775 $299.00 $27.18 $299.00
Total $245.45 $2700.00

And the reply..........

the cost is depend on the size and the weight and the location

Stupid cow.

yes, the freight charge include insurance
yes, we do offer a system build,

if you need anyinformation please feel free to contact our sales
staff so we can help you 33693928

Kind Regards
Andrew

OK, clearly not the cow herself.

All prices quoted are for the Internet cash price. To pay using Visa,
Mastercard or Bank Card is a 3% surcharge. Payments via EFTPOS, Direct deposit, BPAY and Cheque are considered to be
cash.

OPENING HOURS
Mon-Friday : 9am-5pm
Saturday 9am-4pm

Open late night Thursday for pick up only until 8pm

Not open Sundays

Gotta grovel to some god or other.

 

[The Old Bloke]

Below is a copy of an email I sent to Umart regarding some components I
intend to buy for my new system.
Further below is their reply, which didn't seem to answer any of the
questions I asked (well, all but one)
It seems they might be reluctant to detail freight & other costs prior to
purchase?
I find it really annoying to have asked seemingly simple questions to get
such a lame reponse!

Has anyone got any positive or negative dealings with Umart they care to
share with me before I spend almost $3k with them?

(BTW, any comments on the system?)

Email as sent to sales Manager.............


Hi,

I have a few questions regarding an order I wish to place with you.
I intend to purchase the components for a complete system.

How much is the freight to the NSW Central Coast (Post Code 2263)?
Does the freight charge include insurance?
Do you offer a build/assembly service for the components I intend to buy,
if yes, cost?

I am after the Intel E8400 CPU which seems out of stock in your shop, can
you provide an accurate
time for delivery, or are you able to transfer one from another of your
shops to complete this order?


Thanking you in advance


XXXXXXX XXXXXXX (omitted for obvious reasons)
XXXXXXXX XXXXXXX

Product Quantity Price Gst Total
Microsoft Windows XP PRO (OEM) $219.00 $19.91 $219.00
Panasonic 1.44 Floppy(black) $15.00 $1.36 $15.00
Samsung 400G 7200RPM SATAII $105.00 $9.55 $105.00
Samsung 22 226BW Wide TFT Monitor - Black 2ms Digital / Analog Interf
$399.00 $36.27 $399.00
Antec 850W TruePower Quattro ATX & EPS 12V Power Supply, Modular
Cable $270.00 $24.55 $270.00
Antec P182 Performance One Black ATX Mid Tower - NO PSU $195.00
$17.73 $195.00
Logitech G9 Laser Gaming Mouse USB $99.00 $9.00 $99.00
Gigabyte GA-X38-DQ6 X38 1600MHz FSB DDR2-1066MHz 2 x PCI Express x16
S $344.00 $31.27 $344.00
Corsair TWIN2X2048-8500C5D 2GB $219.00 $19.91 $219.00
Logitech G15 Gaming Keyboard Refresh $99.00 $9.00 $99.00
Gigabyte NX8800GT 512MB DDR3 PCIEx16 HDCP 2xDVI-I HDTV $359.00
$32.64 $359.00
LG H20NS10 SATA 20X+- Super Multi DVD Rewriter Black with Software
$39.00 $7.09 $78.00
Intel ATX E8400 CORE 2 DUO /3.0GHz/6MB/1333FSB/LGA775 $299.00
$27.18 $299.00
Total $245.45 $2700.00



And the reply..........


hi,

the cost is depend on the size and the weight and the location
yes, the freight charge include insurance
yes, we do offer a system build,

if you need anyinformation please feel free to contact our sales staff so
we can help you 33693928



Kind Regards
Andrew

All prices quoted are for the Internet cash price. To pay using Visa,
Mastercard or Bank Card is a 3% surcharge. Payments via EFTPOS, Direct
deposit, BPAY and Cheque are considered to be cash.

OPENING HOURS
Mon-Friday : 9am-5pm
Saturday 9am-4pm

Open late night Thursday for pick up only until 8pm

Not open Sundays

I have bought many items from Umart. And Umart have always been good to
deal with when I have a warranty issue.

I have only dealt with the Milton Bris, and have always picked up my
purchases.

I have two complaints
1. It is impossible to get an estimated freight charge if I want delivery.
This would be what I choose because parking is a nightmare for pickups.
2. 3% for Mastercard/Visa is a ripoff. Umart has a major turnover. I
would think that Mastercard/Visa costs to them is 1%

Regards

 

[John Phillips]

but managed to cripple myself

You in a wheelchair Roddles?

 

[Jimington]

Depends on the branch.

I found that the stupid cow in the Sydney branch was a terminal
****wit who would deliberately ignore my instructions and do
whatever she felt like doing. On a number of ocassions.

The Briz branch was fine on a number of ocassions.





Yeah, that was the problem I had, the stupid cow ignored my instructions
to add the cost of the freight to the visa charge. She kept charging the cost
of the goods to the visa and sending it COD for the freight, even when I
sent her the url of the APO freight calculator so she only had to insert the
weight and see what the freight cost would be. She appeared to do it that
way because it was a bit easier for her, even tho I told her a number of
times that I didnt want it done that way, because I had to show up at the
post office to pay the COD charge, whereas if she added the freight cost
to the visa charge, it would be delivered with no action on my part.


Yeah, bet its the same stupid cow.


Wouldnt dream of it.

maybe not but this interchange has rattled me.
There's an awful lot to be said for paypal and costs up front even if
it does ease a bit of a surcharge out of you.

She's too stupid to even use the APO calculator,
even when you send her the url for it in the email.

I didnt even want to know the freight cost, just wanted
it added to the total and charged to the visa.



You're welcome to deal directly with one of the other ones if you want.




Why bother to pay for it ?

Maybe he likes being frustrated?

I never buy anything else now drive wise.

Nor me for the last few years. Currently waiting for delivery of a
750gb jobbo since i'm getting quite low on storage room again. Luckily
over the years drive size has increased at about the same rate as the
amount i want to store.

Those too. Tho I havent use one of those, mine are MX700s.

I recently bought my 1st laser mouse, a real el-cheapo job but i think
more will follow.

I'm not that rapt in gigabyte myself. They tend to release the motherboards too early,
before all the warts have been removed, and you get lots of revs showing up later and
its tough titty for you if the rev fixes something important and you got an earlier one.


Never had any problems with my logitech keyboards except that the lettering
wears off the most commonly used keys, but then so does everyone else's
and Microsoft isnt prepared to cover that under their warranty. I was going
to **** MS over using the ACCC on that, but managed to cripple myself
just as the warranty ran out so didnt get a chance to do that.

I'm a keyboard man myself and lettering always wears out, but like
everything they're cheap to replace.
That crippling was probably that heart transplant, they must have
found another cold black one

Logitech did claim that thats covered by their warranty, and I have had the
lettering wear off on two of them, but havent gotten around to holding them
to their warranty, remains to be seen what they do when it comes to the crunch.


I always stick with the LGs for burners now, much more tolerant of media than many.

Yeah LG have been the gun optical drives for a while but i think i may
give samsung another go next time. I think they've picked up their act
on opticals.

Stupid cow.




OK, clearly not the cow herself.

Very hard word. I'd be more inclined to soften the "c" by replacing it
with an "s"

Gotta grovel to some god or other.

It's time some of the people groveled to some of the other gods, that
rain god has been buggering the cricket a bit too much of late.

Jim.
http://inghamwebcam.com/
My dull website.

 

[spodosaurus]

Below is a copy of an email I sent to Umart regarding some components I
intend to buy for my new system.
Further below is their reply, which didn't seem to answer any of the
questions I asked (well, all but one)
It seems they might be reluctant to detail freight & other costs prior to
purchase?
I find it really annoying to have asked seemingly simple questions to get
such a lame reponse!

Has anyone got any positive or negative dealings with Umart they care to
share with me before I spend almost $3k with them?

(BTW, any comments on the system?)

Email as sent to sales Manager.............


Hi,

I have a few questions regarding an order I wish to place with you.
I intend to purchase the components for a complete system.

How much is the freight to the NSW Central Coast (Post Code 2263)?
Does the freight charge include insurance?
Do you offer a build/assembly service for the components I intend to buy, if
yes, cost?

I am after the Intel E8400 CPU which seems out of stock in your shop, can
you provide an accurate
time for delivery, or are you able to transfer one from another of your
shops to complete this order?


Thanking you in advance


XXXXXXX XXXXXXX (omitted for obvious reasons)
XXXXXXXX XXXXXXX

Product Quantity Price Gst Total
Microsoft Windows XP PRO (OEM) $219.00 $19.91 $219.00
Panasonic 1.44 Floppy(black) $15.00 $1.36 $15.00
Samsung 400G 7200RPM SATAII $105.00 $9.55 $105.00
Samsung 22 226BW Wide TFT Monitor - Black 2ms Digital / Analog Interf
$399.00 $36.27 $399.00
Antec 850W TruePower Quattro ATX & EPS 12V Power Supply, Modular Cable
$270.00 $24.55 $270.00
Antec P182 Performance One Black ATX Mid Tower - NO PSU $195.00
$17.73 $195.00
Logitech G9 Laser Gaming Mouse USB $99.00 $9.00 $99.00
Gigabyte GA-X38-DQ6 X38 1600MHz FSB DDR2-1066MHz 2 x PCI Express x16 S
$344.00 $31.27 $344.00
Corsair TWIN2X2048-8500C5D 2GB $219.00 $19.91 $219.00
Logitech G15 Gaming Keyboard Refresh $99.00 $9.00 $99.00
Gigabyte NX8800GT 512MB DDR3 PCIEx16 HDCP 2xDVI-I HDTV $359.00
$32.64 $359.00
LG H20NS10 SATA 20X+- Super Multi DVD Rewriter Black with Software
$39.00 $7.09 $78.00
Intel ATX E8400 CORE 2 DUO /3.0GHz/6MB/1333FSB/LGA775 $299.00
$27.18 $299.00
Total $245.45 $2700.00



And the reply..........


hi,

the cost is depend on the size and the weight and the location
yes, the freight charge include insurance
yes, we do offer a system build,

if you need anyinformation please feel free to contact our sales staff so we
can help you

The size and weight will change depending on whether the system is
assembled and shipped or packed as individual boxes and shipped. I
suggest you just email them back and ask for a shipping quote once you
decide how you want the items. If you're not serious about buying from
them, like most buyers, then don't waste their time. If you are, then
reply to their email and ask for clarification. I've been happy with my
dealings with them.

Ari

--
spammage trappage: remove the underscores to reply
Many people around the world are waiting for a marrow transplant. Please
volunteer to be a marrow donor and literally save someone's life:
http://www.abmdr.org.au/
http://www.marrow.org/

 

[spodosaurus]

The size and weight will change depending on whether the system is
assembled and shipped or packed as individual boxes and shipped. I
suggest you just email them back and ask for a shipping quote once you
decide how you want the items. If you're not serious about buying from
them, like most buyers, then don't waste their time. If you are, then
reply to their email and ask for clarification. I've been happy with my
dealings with them.

Ari

PS - I used one of the QLD stores, heard too many bad things about the
Sydney branch (apaprently Rod can attest to the problems there).

Ari

--
spammage trappage: remove the underscores to reply
Many people around the world are waiting for a marrow transplant. Please
volunteer to be a marrow donor and literally save someone's life:
http://www.abmdr.org.au/
http://www.marrow.org/

 

[Rod Speed]

You in a wheelchair Roddles?

Nar, it was only temporary and I didnt even use a wheelchair then either.

It did stop me monstering Hardly Normal on the MS keyboard warranty
tho or more strictly I couldnt be othered with the hassle at the time.

 

[Rod Speed]

maybe not but this interchange has rattled me.

It didnt me, I stopped using the sydney branch after that stupid cow did
that to me twice, and used the briz branch instead and that worked fine.

There's an awful lot to be said for paypal and costs up front

Trouble is that that was before anyone was accepting
paypal for hardware sales, except on ebay.

even if it does ease a bit of a surcharge out of you.

The use of visa almost always did with anyone except the likes of Dick Smith too.

And is a lot easier to use if they claim they shipped it and didnt too.

Maybe he likes being frustrated?
Mad.

Nor me for the last few years. Currently waiting for delivery of a
750gb jobbo since i'm getting quite low on storage room again.

Yeah, been toying with the idea of making up another PVR with a pair of 1GB
drives and a pair of PCIe Digital Now digital TV capture cards so I can have it
just record everything on 4 channels and I can sort out what I want to bother
watching when I come home after being away for a week or two etc.

Currently I program what I want recorded in advance and thats
not convenient when I want to be away for a week or two etc.

Luckily over the years drive size has increased at
about the same rate as the amount i want to store.

Yeah, me too, tho it isnt always the best $/GB.

I recently bought my 1st laser mouse, a real el-cheapo job but i think more will follow.

Yeah, I'd never go back to balled mice again, and never use corded mice again either.

I should have said that I'd get the supplier to assemble at least the motherboard,
cpu and ram and run a decent checker on that to make sure the motherboard
likes the ram and use what they recomment ram wise instead if it doesnt like it.

These DDR2 systems are still much too twitchy ram wise.

I'm a keyboard man myself and lettering always wears
out, but like everything they're cheap to replace.

I got sick of that once I changed to cordless keyboards and mice.

That crippling was probably that heart transplant,
they must have found another cold black one

Nar, I managed to do that with a chainsaw. Cant believe I was actually that stupid.

Wasnt permanent, but it was a mobility problem just when the warranty expired.

I didnt care that much about it since it was a corded keyboard and I had
changed over to cordless keyboards and mice by then and I was only
going to monster MS on the warranty because I was royally pissed off
that they were arseholes enough to claim that it wasnt covered by the
warranty and I rather enjoy ****ing over arseholes that try stunts like that.

Yeah LG have been the gun optical drives for a while but i think i may give
samsung another go next time. I think they've picked up their act on opticals.

Very hard word. I'd be more inclined to soften the "c" by replacing it with an "s"

I actually talked to the stupid cow on the phone. Chinese.

Guess sow is a bit more appropriate with a chinese |-)

It's time some of the people groveled to some of the other gods,
that rain god has been buggering the cricket a bit too much of late.

When the hospital asked me what religion I was, I said I was heathen.

She just smiled and I discovered later that she had put athiest in instead |-)

 

[Dazza]

PS - I used one of the QLD stores, heard too many bad things about the
Sydney branch (apaprently Rod can attest to the problems there).

Ari

--
spammage trappage: remove the underscores to reply
Many people around the world are waiting for a marrow transplant. Please
volunteer to be a marrow donor and literally save someone's life:
http://www.abmdr.org.au/
http://www.marrow.org/

The email I sent to them was to the Sale Manager in the Qld head office at
Milton.
Part of the reason for asking wether they could assemble the parts was to
reduce the freight charges, as it should then be only one box instead of
many.
The email I sent them included all the items I wanted, copied from their own
website shopping cart, so they knew exactly what needed to be assembled or
shipped.
Now I guess I did assume they would provide me with a quote based on the
items I selected, either assembled or not.
I do understand they would get many emails from ppl who would be wasting
their time, I'm self employed & the same happens to me.
That doesn't mean I can choose to not answer any questions or provide a
quotation.

As I did not get an answer from them regarding the CPU, I have since bought
an Intel E8400 on ebay, & will buy other things on ebay now.
These are items they could have sold to me by answering a couple of simple
straight forward questions.


Dazza

 

[Rod Speed]

The email I sent to them was to the Sale Manager in the Qld head office at Milton.

Part of the reason for asking wether they could assemble the parts was to reduce the freight charges, as it should
then be only one box instead of many.

I've ever seen anyone do anything else than ship in more than two boxes, one
for the monitor and one for everything else, even when they arent assembled.

The email I sent them included all the items I wanted, copied from their own website shopping cart, so they knew
exactly what needed to be assembled or shipped.

I guess its not too surprising that they didnt bother to try to calculate the total weight
when you hadnt yet decided whether it was going to be assembled by them or not.

Now I guess I did assume they would provide me with a quote based on the items I selected, either assembled or not.

I'd personally let the person decide that before bothering with a
formal quote on the shipping cost unless they pay a fixed rate etc.

I do understand they would get many emails from ppl who would be
wasting their time, I'm self employed & the same happens to me.

That doesn't mean I can choose to not answer any questions or provide a quotation.

As I did not get an answer from them regarding the CPU, I have since
bought an Intel E8400 on ebay, & will buy other things on ebay now.

Thats likely to end up costing you more in freight than you would have paid umart.

These are items they could have sold to me by answering a couple of simple straight forward questions.

Sure, but most dont religiously answer all the questions in an email,
essentially because its too much work when so many of the emails
dont result in a sale, and even when they do, you've got to remember
that any operation like that is working on very slim margins and making
a profit with that type of operation is minimising the effort that has to
be put into making each sale.

 

[Dazza]

I've ever seen anyone do anything else than ship in more than two boxes,
one
for the monitor and one for everything else, even when they arent
assembled.

A very simple thing to quote on then eh?

I guess its not too surprising that they didnt bother to try to calculate
the total weight
when you hadnt yet decided whether it was going to be assembled by them or
not.

Rubbish!
As if they don't know what the items weigh, they do this all the time don't
they?
I asked for a price on assembly which they declined to quote & an assembled
system would take up much less cubic's than individual items packaged in a
large box & I'm sure they would have a std cost for freight of assembled
systems.

I'd personally let the person decide that before bothering with a
formal quote on the shipping cost unless they pay a fixed rate etc.

If they had quoted me on assembly I could have decided, but I'm not about to
agree to an unknown cost.

Thats likely to end up costing you more in freight than you would have
paid umart.

Less, the CPU was cheaper including freight than their list price without
freight.
Same for the GPU, Ram, HDD, keyboard, mouse & OS.
I cant find the MB, monitor, case or PSU just yet but no doubt i will.

Sure, but most dont religiously answer all the questions in an email,
essentially because its too much work when so many of the emails
dont result in a sale, and even when they do, you've got to remember
that any operation like that is working on very slim margins and making
a profit with that type of operation is minimising the effort that has to
be put into making each sale.

And a lost sale was worth...??
Based on what others are selling the same items for on ebay, they would have
made a fair profit.
Which is maybe why they aren't bothered by the prospect of losing a $2700.00
sale.

Lets not miss the point here...they didn't answer a single one of my
questions.
Simply to reply with a std cut & paste reply isn't good enough in my books.
However, they do get credit for actually replying all the same.

 

[Rod Speed]

A very simple thing to quote on then eh?

Depends on whether they are paying by weight or not.

Thats how Aust Post charges for that sort of parcel.

Rubbish!

We'll see...

As if they don't know what the items weigh, they do this all the time don't they?

Nope, they just take the parcel to the post office and pay what they get charged.

I asked for a price on assembly which they declined to quote & an assembled system would take up much less cubic's
than individual items packaged in a large box

You dont know that either. They normally do manage
to put the individual bits into the case quite adequately.

& I'm sure they would have a std cost for freight of assembled systems.

Your surety is completely irrelevant to how Aust Post charges.

If they had quoted me on assembly I could have decided, but I'm not about to agree to an unknown cost.

Your problem.

Less, the CPU was cheaper including freight than their list price without freight.

Pity about all the rest of the components.

Same for the GPU, Ram, HDD, keyboard, mouse & OS.
I cant find the MB, monitor, case or PSU just yet but no doubt i will.

And you may well end up paying more in freight than you would have if you had got it all from umart.

And a lost sale was worth...??

What matter is the profit on the particular transaction.

Based on what others are selling the same items for on ebay, they would have made a fair profit.

You have no idea what they paid for the items.

Which is maybe why they aren't bothered by the prospect of losing a $2700.00 sale.

Or they just dont bother with fools like you who mostly dont end up ordering from them.

Lets not miss the point here...they didn't answer a single one of my questions.

You're lying now.

Simply to reply with a std cut & paste reply isn't good enough in my books.

Your problem.

However, they do get credit for actually replying all the same.

They dont give a flying red **** what you 'think'

 

[Dazza]

Depends on whether they are paying by weight or not.

Thats how Aust Post charges for that sort of parcel.

Australia post clearly indicates their charges
http://www1.auspost.com.au/pac/aus_parcel.asp
Its so damn easy even a f**cked up unit like you could do it!

We'll see...


Nope, they just take the parcel to the post office and pay what they get
charged.

oh bull shit! your clutching now rod. Comming up with shit like
that...sheez.

As if they are going to take every parcel down to the post office, get a
price for postage, return to the shop, inform the customer the charges and
then stroll on back to the post office and send them on their merry way,
assuming the customer agrees to pay the postage......Absolute Rubbish!!

and again...... http://www1.auspost.com.au/pac/aus_parcel.asp

You dont know that either. They normally do manage
to put the individual bits into the case quite adequately.

Bullocks
When was the last time you saw a MB in its original packaging?
Most MB barely fit in a case as it is.

Your surety is completely irrelevant to how Aust Post charges.

Just one more time for the dummy
http://www1.auspost.com.au/pac/aus_parcel.asp

Your problem.

Nope, their problem...saving myself money buying elsewhere.

Pity about all the rest of the components.

A Pity, why?
GPU $317.00 incl postage & insurance - saved $42.00 + Umart postage
CPU $300.00 "" "" "" "" "" "" - saved $Umart postage
MS XP Pro $200.00 " " " " " - saved $19.00 + Umart postage
Ram $107.50 " " " " " " " - saved $111.50 + Umart
postage
Monitor $386.75 " " " " " " " - saved $12.25 + Umart
postage

And you may well end up paying more in freight than you would have if you
had got it all from umart.

Maybe more in actual freight, but much less overall.

What matter is the profit on the particular transaction.


You have no idea what they paid for the items.

I couldn't give a rats arse what they paid for the items.

Or they just dont bother with fools like you who mostly dont end up
ordering from them.

your dribbling now rod, press the little green button & get the nurse to
wipe your chin.

You're lying now.

No, you just can't read.
(you don't work for umart do you)

Your problem.

nope, theirs
in fact, their problem is saving me money....lol
costing me a little bit of time, but ebay is fun

They dont give a flying red **** what you 'think'

How would you know what they think, you terminal ****wit!

oops...there you go, you've started to bring me down to your level.
oh well, you know what they say about arguing with an idiot!

 

[Rod Speed]

Australia post clearly indicates their charges
http://www1.auspost.com.au/pac/aus_parcel.asp

I already said that I told their sydney office about that, ****wit.

Its so damn easy even a f**cked up unit like you could do it!

Not if you dont have the weight, ****wit.

oh bull shit! your clutching now rod. Comming up with shit like that...sheez.

We'll see...

As if they are going to take every parcel down to the post office,
get a price for postage, return to the shop, inform the customer the
charges and then stroll on back to the post office and send them on
their merry way, assuming the customer agrees to pay the
postage......Absolute Rubbish!!

I never ever said that they do anything like that, ****wit.

and again...... http://www1.auspost.com.au/pac/aus_parcel.asp

I already said that I told their sydney office about that, ****wit.

Bullocks
When was the last time you saw a MB in its original packaging?

Last time I ordered on thanks, ****wit.

Most MB barely fit in a case as it is.

Thanks for that completely superfluous proof that you have never ever
had a ****ing clue about anything at all, and why umart made an obscene
gesture in your general direction and didnt bother too much with your email.

Just one more time for the dummy
http://www1.auspost.com.au/pac/aus_parcel.asp

I already said that I told their sydney office about that, ****wit.

Nope, their problem...

Nope, no problem for them that they dont
have to waste their time with a fool like you.

saving myself money buying elsewhere.

We'll see if you actually get what you wanted and save anything.

And we'll see if you actually get what you ordered too.

A Pity, why?
GPU $317.00 incl postage & insurance - saved $42.00 + Umart postage
CPU $300.00 "" "" "" "" "" "" - saved $Umart

And we'll see if you actually get what you ordered.

postage MS XP Pro $200.00 " " " " " - saved $19.00 +
Umart postage Ram $107.50 " " " " " " " -
saved $111.50 + Umart postage

And we'll see if it actually works in that motherboard too.

Monitor $386.75 " " " " " " " - saved $12.25 + Umart postage

And we'll see if you actually get what you ordered.

Maybe more in actual freight, but much less overall.

And we'll see if you actually get what you ordered.

And you're farting around a hell of a lot more than you
would have if you ordered it from umart anyway.

I couldn't give a rats arse what they paid for the items.

Thats what determines what profit they make, cretin.

your dribbling now rod, press the little green button & get the nurse to wipe your chin.

Any 2 year old could leave that for dead, child.

No,

Yep, everyone can see for themselves that that is a bare faced lie.

you just can't read.

Everyone can see for themselves that that is a bare faced lie.

(you don't work for umart do you)

Tad unlikely that I'd be running their sydney operation down if I did, ****wit.

nope, theirs

No problem for them that some obnoxious little shit like you ****s off somewhere else.

in fact, their problem is saving me money....lol

We'll see...

costing me a little bit of time, but ebay is fun

Gunna be hilarioius when you get shafted.

How would you know what they think,

Its obvious from their email to you, ****wit.

<reams of your puerile shit any 2 year old could leave for dead flushed where it belongs>

 

[MisterE]

Never had any problems with my logitech keyboards except that the
lettering
wears off the most commonly used keys, but then so does everyone else's
and Microsoft isnt prepared to cover that under their warranty. I was
going
to **** MS over using the ACCC on that, but managed to cripple myself
just as the warranty ran out so didnt get a chance to do that.

Logitech did claim that thats covered by their warranty, and I have had
the
lettering wear off on two of them, but havent gotten around to holding
them
to their warranty, remains to be seen what they do when it comes to the
crunch.

At work we had keyboards that have double molding so that the whole key has
to be literally worn away before you can't see the number anymore. Finger
nails end up slowly grinding a groove into the keys. We brought them about 8
years ago and have never seen them since. All are still working.

 

[MisterE]

I have two complaints
1. It is impossible to get an estimated freight charge if I want
delivery. This would be what I choose because parking is a nightmare for
pickups.
2. 3% for Mastercard/Visa is a ripoff. Umart has a major turnover. I
would think that Mastercard/Visa costs to them is 1%

Why would it be 1%? I don't think anyone is 1%. Even kmart isn't 1%.

 

[Fred]

Why would it be 1%? I don't think anyone is 1%. Even kmart isn't 1%.

I'm a merchant that recently changed providers.
I went fom a bank that charged a lower monthly fee but had a standard credit
rate of just under 2% (Diners and Amex commissions are higher) and a higher
set charge for direct debit cards.
To a bank that charges a higher monthly access fee but was lower for direct
debit cards and has variable rates for Visa Mcard.
For standard cards they charge me under 1% but those business cards and
other premium types attract a higher 3% rate. I presume it's to pay for
those rewards associated with the premium cards.

 

[The Old Bloke]

Why would it be 1%? I don't think anyone is 1%. Even kmart isn't 1%.

Under 1% is the norm. see http://www.afta.com.au/www/index.cfm?itemid=274

 

[John Phillips]

Under 1% is the norm. see
http://www.afta.com.au/www/index.cfm?itemid=274

Not the norm at all. That is a special negotiated rate for AFTA.