Is this Spy ware - Cannot access Internet Options in IE6

  • Thread starter Teresa Mandelbaum
  • Start date
T

Teresa Mandelbaum

I am the only person who uses my PC - and starting two weeks, out of the
blue, I cannot access 'Tools>Internet Options'

The error messge is : 'This operation has been cancelled due to
restrictions in effecr on this computer. Please contact your system
administrator'

As far as I am aware I did not change any security settings.

OS : Windows XP Pro
Browser : IE6

Thanks,

T
 
M

Mike Burgess

Teresa,
Did you by chance run SpyBot's Immunize feature?
"Lock IE control panel against opening from within IE (current user)"

Please start Spybot-S&D again in advanced mode (usually from the Start menu
group Spybot - Search &D Destroy, until you've already changed the desktop
icon to advanced mode), and go to the Immunize page.
There you'll see a group Recommended miscellaneous options. Untick the
checkboxes in front of both Lock IE... options. You may need to close all
Explorer windows, and maybe even restart Windows before these changes take
place.
--
If the above doesn't apply .....

There may be a Registry restriction in place?
http://www.mvps.org/winhelp2002/UnlockNoBrowserOptions.reg
Download, right-click and select: Edit (to view in Notepad)
Right-click and select: Merge (to enter the info into the Registry)

[or]
Start | Run (type) "regedit" (no quotes)
Scroll down to the following location:

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions]
"NoBrowserOptions"=dword:00000001

If the above entry exists: "NoBrowserOptions"
Click "Registry" (up top) select: "Export" (export = copy)
Enter a filename (hint) - NoBrowserOptions
Click Save, highlight the "NoBrowserOptions" entry in the right pane.
Right-click and select: Delete, close Regedit and reboot.

[more info]
Clicking "Internet Options" on the Tools Menu Returns Error Message
http://support.microsoft.com/?kbid=216583
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 7-27-03]
Please post replies to this Newsgroup, email address is invalid
 
A

Alan Edwards

Use Regedit.exe and search for NoBrowserOptions and remove it.
It is most likely to be here (but not necessarily)
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions
If you are unfamiliar with Regedit, then ensure you know how to
restore your Registry in case of error and it is a good to export any
key before deleting.

Check the startup (Start-Run-MSCONFIG-Startup tab) for any unknown
items if it is reset on reboot.

You might try this snippet from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel" '

....Alan
 

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