S
Sirius
Computer connects to internet OK and then connection gets slower and slower
till nothing is coming in but data continues to go out. At best the
connection is very slow. Shut down takes ages. Startup is normal.
Netstat shows 10 to 12 TCP connections (all from different ports and mostly
where the foreign address appears to be the computer itself ) and also 10 to
12 UDP connections mostly to *.* (*.* I don't understand)
There was only one normal connection listed and that was to 193.86.103.11
which I think was valid as I was trying to get an AVG antivirus update.
(Whois suggests this is valid) No other foreign addresses were given in the
list of 22 or so connections, data continued to flow out and yet the AVG
update KB counter had halted and did not move again. I think it has the
built in firewall on.
Computer is a 1½ years old Dell, Windows XP home, and I think its had the
Dell restore disk used on it. I'm a 100 miles away now, but I'm hoping I can
help my uncle sort it out remotely.
On my own computer netstat shows only a handful of entries, not the 22 or so
I saw on his. Malware is likely as he would not have been updating his anti
virus, but would it still be there after the Dell restore process?
Does this sound like hardware, malware or configuration? I did try
reinstalling the modem. (Yes I know he should be updating defs and running a
decent firewall. I told him that too)
till nothing is coming in but data continues to go out. At best the
connection is very slow. Shut down takes ages. Startup is normal.
Netstat shows 10 to 12 TCP connections (all from different ports and mostly
where the foreign address appears to be the computer itself ) and also 10 to
12 UDP connections mostly to *.* (*.* I don't understand)
There was only one normal connection listed and that was to 193.86.103.11
which I think was valid as I was trying to get an AVG antivirus update.
(Whois suggests this is valid) No other foreign addresses were given in the
list of 22 or so connections, data continued to flow out and yet the AVG
update KB counter had halted and did not move again. I think it has the
built in firewall on.
Computer is a 1½ years old Dell, Windows XP home, and I think its had the
Dell restore disk used on it. I'm a 100 miles away now, but I'm hoping I can
help my uncle sort it out remotely.
On my own computer netstat shows only a handful of entries, not the 22 or so
I saw on his. Malware is likely as he would not have been updating his anti
virus, but would it still be there after the Dell restore process?
Does this sound like hardware, malware or configuration? I did try
reinstalling the modem. (Yes I know he should be updating defs and running a
decent firewall. I told him that too)