Is this a tech support newsgroup?!

  • Thread starter Thread starter abuchan
  • Start date Start date
A

abuchan

"But I guess the point was that these MS groups are based on MS products,
such as the Macromedia groups, or the PHP groups, where they're product
specific for
tech support.. what do you think?"

I have read the thread started by eurodude, Ace, Kevin and other MVPs
(3/21)
in the 2000 dns group, with great interest. I think the above statement made
by Ace has gone too far. Even a product specific newsgroup, not necessarily
has to be a tech support newsgroup.

And here is what posted by eurodude on this:

"Free help is and should be only a portion of a newsgroup like this, besides
I've noticed
many mistakes in the MVP's posts also. For a mature newsgroup of a mature
product,
it should be a place people come to share ideas, to get assurance, to do
brainstorm,
to learn from each other, etc."
 
abuchan said:
"But I guess the point was that these MS groups are based on MS products,
Click to expand...

It's stupid thread and a stupid question since the terms
are undefined.

It's whatever the posters and those who answer make of
it.
 
f/u microsoft.public.win2000.dns

abuchan said:
"But I guess the point was that these MS groups are based on MS products,
such as the Macromedia groups, or the PHP groups, where they're product
specific for
tech support.. what do you think?"

I have read the thread started by eurodude, Ace, Kevin and other MVPs
(3/21)
in the 2000 dns group, with great interest. I think the above statement made
by Ace has gone too far. Even a product specific newsgroup, not necessarily
has to be a tech support newsgroup.

And here is what posted by eurodude on this:

"Free help is and should be only a portion of a newsgroup like this, besides
I've noticed
many mistakes in the MVP's posts also. For a mature newsgroup of a mature
product,
it should be a place people come to share ideas, to get assurance, to do
brainstorm,
to learn from each other, etc."
Click to expand...

I have not read the thread referred to as started by eurodude,
but from the quotes given here this sounds like either splitting
hairs or a very narrow understanding of "tech support"

As this is the first post on this topic in windows.server.dns
I feel it valid to comment based on what is presented here.
I also am setting follow-up back to win2000.dns where this
discussion has (until now) been wholely contained.

When W2k first released, and the win2000.dns newsgroup was
new, the majority of the posting activity there was "discussion"
such as variations of namespace design, pros/cons, long threads
by non-Windows DNS admins over the (mistakenly believed)
"illegal" use of underscore in DNS name labels, etc..
These may not have been "technical support" but they were
certainly not out of place for the newsgroup.

The MS newsgroups are more dynamic in participation than
one may be accustomed to in more established usenet groups.
As a result, many MS newsgroups do not develop the "culture"
one often encounters, but in my experience there is usually a
concept of "off topic" for a specific newsgroup especially when
there is a more appropriate MS newsgroup targetting the topic.
 
In
Herb Martin said:
It's stupid thread and a stupid question since the terms
are undefined.

It's whatever the posters and those who answer make of
it.
Click to expand...

Did he ask a question?
I'm unsure if he even made a statement, I think he just made a quote?
Was he trying to make a point? I couldn't see it, and it was certainly way
off topic.
Maybe he should have posted in the microsoft.public.pointless.posts :-)

I couldn't even respond to the post because I didn't even see the point he
was attempting to make.
 
abuchan said:
"But I guess the point was that these MS groups are based on MS products,
such as the Macromedia groups, or the PHP groups, where they're product
specific for
tech support.. what do you think?"

I have read the thread started by eurodude, Ace, Kevin and other MVPs
(3/21)
in the 2000 dns group, with great interest. I think the above statement made
by Ace has gone too far. Even a product specific newsgroup, not necessarily
has to be a tech support newsgroup.

And here is what posted by eurodude on this:

"Free help is and should be only a portion of a newsgroup like this, besides
I've noticed
many mistakes in the MVP's posts also. For a mature newsgroup of a mature
product,
it should be a place people come to share ideas, to get assurance, to do
brainstorm,
to learn from each other, etc."
Click to expand...

It's for tech support, collaboration, sharing ideas. It's for whatever you
want it to be. If you want to talk about Dallas or the Eagles, that's fine
too. Maybe I did go to far, maybe not.


Ace
 
In abuchan <[email protected]> posted their thoughts, then I offered mine
<snip>

The whole previous thread in the win200.dns newsgroup started with Eurodude
critiqueing bottom posting and how he feels it should *not* be done and
developed into other critiques.

If you ask me, to begin with, the whole thread was off topic to the topic of
DNS, whether it were a tech support, collaboration or sharing of ideas
group, or all the above for that matter, but it had nothing to do with the
general topic of this group.


--
Regards,
Ace

Please direct all replies to the newsgroup so all can benefit.
This posting is provided "AS-IS" with no warranties and confers no
rights.

Ace Fekay, MCSE 2000, MCSE+I, MCSA, MCT, MVP
Microsoft Windows MVP - Active Directory
 
Did he ask a question?
I'm unsure if he even made a statement, I think he just made a quote?
Was he trying to make a point? I couldn't see it, and it was certainly way
off topic.
Maybe he should have posted in the microsoft.public.pointless.posts :-)
Click to expand...

I think this and the other one are some king of troll attempt.

It is a stupid question and discussion, but yes, if you look at
the subject line it is a question.
 
I still don't see any point here. What are you trying to say? It is real
simple in my mind; if you have a question on DNS, post it here. Maybe you
get an answer, maybe you don't. Maybe you get an answer you don't want to
hear. Normally, you get some answer. If you have a bug with the product
that can not be worked around here, then you should call the vender (i.e.
ms) and get tech support for maybe a hotfix or other. So what is the
problem again?
 
Glad someone shares my view, and there are probably more,
just read and do not post! ;-)

Stupid or not, you can tell from so many big weights
jumping in and talking about it. Otherwise, why bother?
I do not consider myself smart, however, if I think
something stupid, I don't even want to touch it. There
are many posts, I don't read, don't follow,...

I agree with the views of some of you, that the group
goes with questions posted and then people try to
answer. That's no problem with me. However, I do hope
to see some indepth discussions here as well, maybe the
MVPs should bring up some interesting topics.

I have my view, and I feel I can express it. I may
change it if I fould the views of others make more
sense. I'm not that easy to get irritated, unlike some
people.

Thanks abuchan for the posting!

Wow, it's weekend again, let's have some fun, and cheers!
 
You are disappointing me Ace, I've been saying you are a
nice guy all the time. The following was what I said
about what you refer to as top posting or bottom posting,
and I only talked about that once at the beginning in the
entire thread:

[[could you put your replies at the front so no body has
to scroll down all the way to see what you write there?]]

I expressed some frustration there, but that's only over
the time afterI dealing with some people, and found them
so difficlut to admit mistakes, and so close-minded. I'm
not sure what, could that be the MVP title? For at least
a couple of times, I had to spell out them in details,
while I suppose dealing with the experts in the field.

It is a "free" help, but be careful - givers and
takers,...the cost could be huge.

Cheers and good weekend Ace!
 
f/u microsoft.public.win2000.dns

and why does everyone insist on x-posting this to
windows.server.dns ??
including more knowledgable posters.

This is, was, and should still be, in win2000.dns

Thank you,
 
eurodude said:
so difficlut to admit mistakes, and so close-minded. I'm
not sure what, could that be the MVP title? For at least
Click to expand...

It could be but more likely it is just personality -- either theirs
or yours.

One thing good about technical groups we don't suffer much
junk discussions where the answer cannot be decided technically.

And once the technicalities are show, it doesn't much matter
whether those in the "wrong" admit it or not -- the truth is the
truth.

This is in stark contrast to political or general groups where
there is no way to prove much of what is said or written.

Post a specific question with the answer you have and we
can attempt to help you find the truth.
 
and why does everyone insist on x-posting this to
windows.server.dns ??
Click to expand...

The original post in win2000.dns on my reader shows both
"microsoft.public.win2000.dns,microsoft.public.windows.server.dns".

Your supposed to reply to both - no?
 
Agreed. I keep hearing about some non-answer but don't see the question.
Maybe I missed it. eurodude, please post question again (if you have
question) in a new thread.
 
KDGS> Did he ask a question?

Not everything posted has to be a question. That mistake leads to the
newsgroup becoming nothing more than a free helpdesk staffed by unpaid
volunteers.

KDGS> I'm unsure if he even made a statement, I think he just
KDGS> made a quote? Was he trying to make a point?

There was a point there:

a> I think the above statement made by Ace has gone too
a> far. Even a product specific newsgroup, not necessarily
a> has to be a tech support newsgroup.
 
In
Jonathan de Boyne Pollard said:
KDGS> Did he ask a question?

Not everything posted has to be a question. That mistake leads to the
newsgroup becoming nothing more than a free helpdesk staffed by unpaid
volunteers. My reply was made to Herb
It's stupid thread and a stupid question since the terms
are undefined.
Click to expand...
There was a point there:

a> I think the above statement made by Ace has gone too
a> far. Even a product specific newsgroup, not necessarily
a> has to be a tech support newsgroup.
Click to expand...

I wouldn't say Ace went too far in his statement, I think this thread went
too far. He did have a question in his subject line, I guess the only
reasonable reply should have been:

"Somewhat"
 
In
Kevin D. Goodknecht said:
I wouldn't say Ace went too far in his statement, I think this thread
went too far. He did have a question in his subject line, I guess the
only reasonable reply should have been:

"Somewhat"
Click to expand...

Maybe if I had let it go to that, it wouldn't have got this far.

Ace
 
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