Is there any expert here that can look in to this ole32 error?

  • Thread starter Thread starter RGold
  • Start date Start date
R

RGold

From DMP file analysis:
================================================
FAULTING_IP:
+0
00000000 ?? ???

EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00000000
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000000
Attempt to read from address 00000000

DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR

PROCESS_NAME: svchost.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced
memory at "0x%08lx". The memory could not be "%s".

READ_ADDRESS: 00000000

FAILED_INSTRUCTION_ADDRESS:
+0
00000000 ?? ???

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

LAST_CONTROL_TRANSFER: from 774fe3dc to 00000000

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0090ff94 774fe3dc 00000000 00000000 0010d510 0x0
0090ffb4 7c80b683 0010d510 00000000 018af248 ole32!StringFromGUID2+0x5da
0090ffec 00000000 774fe429 0010d510 00000000 kernel32!GetModuleFileNameA+0x1b4


FAULTING_THREAD: 00000b68

PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR

BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR

FOLLOWUP_IP:
ole32!StringFromGUID2+5da
774fe3dc ff15e4124e77 call dword ptr [ole32+0x12e4 (774e12e4)]

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: ole32!StringFromGUID2+5da

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ole32

IMAGE_NAME: ole32.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 42e5be93

STACK_COMMAND: ~58s; .ecxr ; kb

FAILURE_BUCKET_ID: ole32.dll!StringFromGUID2_c0000005_NULL_INSTRUCTION_PTR

BUCKET_ID:
APPLICATION_FAULT_NULL_INSTRUCTION_PTR_NULL_IP_ole32!StringFromGUID2+5da

==================================================

Appreciate any help !!!!!!
 
Ran Memtest86 over night with no issues.

Even viewer shows:

Faulting application svchost.exe, version 5.1.2600.2180, faulting module
unknown, version 0.0.0.0, fault address 0x00000000.



Andrew E. said:
Probably bad memory or controller,down load windows memory
tester:http://oca.microsoft.com/en/windiag.asp Install to MS-DOS formatted,
floppy,boot to floppy,thier is a cd version also,i think..Otherwise,open
event
viewer for more OS & hardware info with more details..

RGold said:
From DMP file analysis:
================================================
FAULTING_IP:
+0
00000000 ?? ???

EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00000000
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000000
Attempt to read from address 00000000

DEFAULT_BUCKET_ID: NULL_INSTRUCTION_PTR

PROCESS_NAME: svchost.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced
memory at "0x%08lx". The memory could not be "%s".

READ_ADDRESS: 00000000

FAILED_INSTRUCTION_ADDRESS:
+0
00000000 ?? ???

NTGLOBALFLAG: 0

APPLICATION_VERIFIER_FLAGS: 0

LAST_CONTROL_TRANSFER: from 774fe3dc to 00000000

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0090ff94 774fe3dc 00000000 00000000 0010d510 0x0
0090ffb4 7c80b683 0010d510 00000000 018af248 ole32!StringFromGUID2+0x5da
0090ffec 00000000 774fe429 0010d510 00000000 kernel32!GetModuleFileNameA+0x1b4


FAULTING_THREAD: 00000b68

PRIMARY_PROBLEM_CLASS: NULL_INSTRUCTION_PTR

BUGCHECK_STR: APPLICATION_FAULT_NULL_INSTRUCTION_PTR

FOLLOWUP_IP:
ole32!StringFromGUID2+5da
774fe3dc ff15e4124e77 call dword ptr [ole32+0x12e4 (774e12e4)]

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: ole32!StringFromGUID2+5da

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ole32

IMAGE_NAME: ole32.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 42e5be93

STACK_COMMAND: ~58s; .ecxr ; kb

FAILURE_BUCKET_ID: ole32.dll!StringFromGUID2_c0000005_NULL_INSTRUCTION_PTR

BUCKET_ID:
APPLICATION_FAULT_NULL_INSTRUCTION_PTR_NULL_IP_ole32!StringFromGUID2+5da

==================================================

Appreciate any help !!!!!!
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