Is there a problem here?

  • Thread starter Thread starter MB_
  • Start date Start date
M

MB_

Hi. I have a Dell dim 2400. It has a cable modem and a router.
I have an Inspiron 2200 wireless.

I have had no problems for about 5 years. I couldn't be more pleased with my
ISP and the service.

Two days ago, I suddenly couldn't get connected. It would say Page Not
Found.

I called my ISP. They suggested I unplug my modem for a minute and then plug
it back in so it would reset and then do the same with my Linksys router.
That worked perfectly.

Today, I had the same symptoms. I did it again and now all is fine.

Any ideas? Could this be a modem going bad? A router going bad? Problems at
the ISP (which I doubt). Or is it probably something that just happened?

Mel
 
"MB_" said:
Hi. I have a Dell dim 2400. It has a cable modem and a router.
I have an Inspiron 2200 wireless.

I have had no problems for about 5 years. I couldn't be more pleased with my
ISP and the service.

Two days ago, I suddenly couldn't get connected. It would say Page Not
Found.

I called my ISP. They suggested I unplug my modem for a minute and then plug
it back in so it would reset and then do the same with my Linksys router.
That worked perfectly.

Today, I had the same symptoms. I did it again and now all is fine.

Any ideas? Could this be a modem going bad? A router going bad? Problems at
the ISP (which I doubt). Or is it probably something that just happened?

Mel
Click to expand...

When the problem occurs, does it affect both computers, or just one of
them?

If it happens again, disable and then enable the computer's network
connection. If that doesn't fix the problem, unplug just the router,
then plug the router back in. If that doesn't fix the problem, unplug
just the modem, then plug the modem back in.

The results of those steps should help find the source of the problem.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
Steve:

It effects both computers.

When you say:
If it happens again, disable and then enable the computer's network
connection.
Do you mean doing this via Control Panel or physically disconnecting and
then reconnecting the cable from the computer?

Mel
 
"MZB" said:
Steve:

It effects both computers.

When you say:

If it happens again, disable and then enable the computer's network
connection.

Do you mean doing this via Control Panel or physically disconnecting and
then reconnecting the cable from the computer?

Mel
Click to expand...

Mel, I mean to go to Control Panel > Network Connections, disable the
connection, then enable it.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
Hi. I have a Dell dim 2400. It has a cable modem and a router.
I have an Inspiron 2200 wireless.

I have had no problems for about 5 years. I couldn't be more pleased with my
ISP and the service.

Two days ago, I suddenly couldn't get connected. It would say Page Not
Found.

I called my ISP. They suggested I unplug my modem for a minute and then plug
it back in so it would reset and then do the same with my Linksys router.
That worked perfectly.

Today, I had the same symptoms. I did it again and now all is fine.

Any ideas? Could this be a modem going bad? A router going bad? Problems at
the ISP (which I doubt). Or is it probably something that just happened?

Mel
Click to expand...

Any electronics that is working 24/7/365 days for 5 years (1826 days)
on a standard power plug wall outlet, without any power conditioning,
can "wear out." Several easy steps to check:

- Replace network cable between router / cable modem
- Record router settings (on paper) and reset / recofigure router.
- Get an "enhance" power bar, line power filter or even better, UPS


What other cable services?
 
I do use a UPS.

Haven't thought of the cable.

Well, let's see if it happens again.









- Show quoted text -
Click to expand...

Are the router's and cable modem's power cable plugged into the UPS?
UPSes are usually used for PCs and most people do not plug in the
Internet / network devices to it.
 
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