Is it true that OEM CPU has only 30-day warantee?

  • Thread starter Thread starter phantom
  • Start date Start date
phantom said:
https://secure.newegg.com/app/agreeornot.asp?ship=004&carttax=0&cartno=5418451&refu=0&aggree=1

At the linked page, Newegg says OEM CPU has only 30 days
garantee while the retail box has three-year warantee. Is
that true?
Click to expand...

The OEM guarantee is the guarantee you have with the OEM, which is
Newegg. For OEM parts, you do NOT get a guarantee from the manufacturer
of the part although some manufacturers will still assist and my provide
some warranty service but it's their choice. The retail version of a
product carries the guarantee from the manufacturer. Unless the part
fails immediately (and you don't delay in putting it into service), it
is not likely that it will fail within 30 days. Usually it is DOA and
gets sent back for immediate replacement. Don't expect much in the way
for technical support since that also comes from the OEM source, many of
which are not equipped to provide technical support. The higher price
you pay for a retail version is the manufacturer trying to recoup some
of their expenses for technical support and parts going defective during
the much longer warranty period. The OEM is a reseller who buys in bulk
from the manufacturer at a much lower price because no technical support
is included and no warranty is provided from the manufacturer. They
pass that savings onto you with so short a warranty period that it's
pretty useless to the customer except for DOA parts or parts that die
very soon after power is applied. You as the customer have to weigh the
difference in paying less to get less.
 
phantom said:
https://secure.newegg.com/app/agreeornot.asp?ship=004&carttax=0&cartno=5418451&refu=0&aggree=1

At the linked page, Newegg says OEM CPU has only 30 days
garantee while the retail box has three-year warantee. Is
that true?
Click to expand...

Here in the U.K, they still got to honour at least 12 months, but that
lie with the retailer.
I must admit, I was wondering if it is worth getting an OEM chip or
retail one. Where i am getting my new one from, there is no difference
in price after you added on a cooler, depend on the price of the cooler
of cause.

I think I will go for a retail one, the coller with AMd chips seem to do
the job ok, and i can always get a better one later on if need be
 
Here in the U.K, they still got to honour at least 12 months, but that
lie with the retailer.
I must admit, I was wondering if it is worth getting an OEM chip or
retail one. Where i am getting my new one from, there is no difference
in price after you added on a cooler, depend on the price of the cooler
of cause.

I think I will go for a retail one, the coller with AMd chips seem to do
the job ok, and i can always get a better one later on if need be
Click to expand...

Yeah thats the thing. If you like the fan/heatsink on it already then
often the price differential isnt worth it. If you want to put your
own cooler on or have one from your old chip then any savings maybe
worth it.

I never really cared about the chip warranty because if it works after
you get it - it tends to work for years and years. You rarely get a
defective chip. I think most chip problems are user related or else
something else is wrong with the setup.

Until recently my MBs and new setups were totally stable with the
usual problems that were fixable cropping up. I never had a problem
excpt twice with setups and its always something like not properly
seated chips like when you had the old celeron units with the weird
stands. And recently I set a AMD up and it wouldnt bootup. After
futzing around it did.

Ive seen people who have chipped their chips, not properly install the
heatsink clip properly so that it popped up after a few minutes of use
at initial startup - and the chip was damaged and Ive read about
people installing or having bad shims so that a gap resulted between
the heatsink and chip core. Lots of user related problems. Its
probably fairly rare to actually get a defective chip.

And sellers are generally hyper aware of such problems and wont take
back obviously screwed up CPUs.
 
https://secure.newegg.com/app/agreeornot.asp?ship=004&carttax=0&cartno=5418451&refu=0&aggree=1

At the linked page, Newegg says OEM CPU has only 30 days
garantee while the retail box has three-year warantee. Is
that true?
Click to expand...

Yes, the OEM warranty varies by vendor though, some are more or less
than 30 days but that's pretty typical (or often less with
pricewatch.com vendors).

CPUs "almost" never fail after 30 days, it either works when you get
it, or doesn't. If it's going to severely overheat and fry it'll also
do that right away, unless some unusual tragedy occurs. Even so the
retail is often the better buy if you don't plan on purchasing a
better cooler than stock (but I'm almost always in favor of buying a
better cooler).


Dave
 
John said:
Yeah thats the thing. If you like the fan/heatsink on it already then
often the price differential isnt worth it. If you want to put your
own cooler on or have one from your old chip then any savings maybe
worth it.
Click to expand...

True, I have got a cooler from my old chip, but it is not big enough for
the chip I am thinking of getting.

I never really cared about the chip warranty because if it works after
you get it - it tends to work for years and years. You rarely get a
defective chip. I think most chip problems are user related or else
something else is wrong with the setup.
Click to expand...

Also very true,
Until recently my MBs and new setups were totally stable with the
usual problems that were fixable cropping up. I never had a problem
excpt twice with setups and its always something like not properly
seated chips like when you had the old celeron units with the weird
stands. And recently I set a AMD up and it wouldnt bootup. After
futzing around it did.
Click to expand...

yes, I got a strange problem with a 1400 Athlon here, which I damaged or
thought I did, but it works in my old epox motherboard but not on my
new one. It did work on the new one once. It also do not work on my
mates motherboard. I using a Duron at the moment until next week when i
get a new chip.

I can not work this 1400 Athlon out at all.

Ive seen people who have chipped their chips, not properly install the
heatsink clip properly so that it popped up after a few minutes of use
at initial startup - and the chip was damaged and Ive read about
Click to expand...

That what happened with the 1400, I thought the heat sink was on, and it
was working for a few days after i put it on my new Abit motherboard,
then when the cooler fell off, the computer died. From that day on, the
1400 nether worked again, apart from on the old Epox board.


people installing or having bad shims so that a gap resulted between
Click to expand...

I was looking at the shims, but not sure if they are really worth
bothering with?

the heatsink and chip core. Lots of user related problems. Its
probably fairly rare to actually get a defective chip.
Click to expand...

Over the years I have put many a CPU into Computers and the 1400 is the
first one that gone bang on me and that is after 2 years, if it had been
retail, I might have been able to get it replaced.

And sellers are generally hyper aware of such problems and wont take
back obviously screwed up CPUs.
Click to expand...

There are some retailers that do not bother to look, they just refund or
replace. Ebuyer does that, they do in the U.K anyway, they may not in
the states.


I think I will see if i can send an Email to AMd and see if they have
any clues to the problem with the 1400, if they got a support email
address that is.
 
phantom said:
garantee while the retail box has three-year warantee. Is
that true?
Click to expand...

Here in Croatia, tray CPU's has got 1 year warranty... And BOXed have got 3
years warranty...

But, if guys from NewEgg say that CPU's got 30-day warranty then it's so...
BTW., are you sure they mean 30-day warranty... Isn't it 30-day money-back
if not satisfied?


--
Cirkular gnjeci nezdrav medou lupu u sumi za pet minuta ?
By runf

Damir Lukic, (e-mail address removed)
a member of hr.comp.hardver FAQ-team
 
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