I had some malware that microsoft helped me with and they took control of my
computer and fixed it.
How did you know it was Microsoft? I don't know your situation of
course, but there are a lot of scams out there. Someone can call you,
claim to be from Microsoft, take control, and infect you with Malware.
Or there are scams that install software that creates popups telling
you that you are infected and you should call them, after which the
same thing happens.
I might be wrong, but as far as I know, Microsoft doesn't take control
of your computer.
No problem there. And my wireless router company took
control to install updates and ip addresses I was having a problem retaining.
That doesn't sound as risky to me.
The problem is when I turn on my desk top computer it is really slow and the
fan in my tower run almost constantly. I just thought I may have an internal
problem. I thought I could trust someone on this microsoft site. Didn't know.
Do you have any ideas as to why my computer does this? Thank you.
Just a guess, but my guess is that you are infected with malware, and
you got that malware when you allowed someone who claimed to be from
Microsoft, but wasn't, to take control.