Is history changed after email is deleted?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I would like to clean up my emails but Don't want to change the history for
the contacts. Will it disappear or just left the subject and date?

Thank you for your assistances.
 
Deleting an email will, in effect, delete the email.

BCM will retain its information about that email. It will continue to
show up in a Contacts history. When you try to open the email, BCM will
instead open a form with the information it has about the email.
 
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