Is getting the correct IP my problem?

  • Thread starter Thread starter CPK
  • Start date Start date
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CPK

I have reviewed several "how to" websites, posts at this newsgroup, and
other references and I am positive my home pc is set up correctly. I'm
trying to connect from work to home. Others at work do the same
successfully to their own home boxes. I use remote desktop at work
successfully to connect to work related servers, although after connecting
to their networks via dial up.

WinXP Pro, SP2, behind a linksys router. cable modem. local zone alarm FW
is turned off, and windows xp firewall is disabled.

I have never been able to even get to a log in. I have tried several "what
is my IP" sites and I get the same IP every time, yet I can never ping it
from another PC. ( I was able to ping the IP from my own PC.).

I'm guessing that since I cannot get to a log in that (I hope) the IP is my
problem. Is there anyway to troubleshoot?

Thanks
 
CPK said:
I have reviewed several "how to" websites, posts at this newsgroup,
and other references and I am positive my home pc is set up
correctly. I'm trying to connect from work to home. Others at work
do the same successfully to their own home boxes. I use remote
desktop at work successfully to connect to work related servers,
although after connecting to their networks via dial up.

WinXP Pro, SP2, behind a linksys router. cable modem. local zone
alarm FW is turned off, and windows xp firewall is disabled.

I have never been able to even get to a log in. I have tried several
"what is my IP" sites and I get the same IP every time, yet I can
never ping it from another PC. ( I was able to ping the IP from my
own PC.).
I'm guessing that since I cannot get to a log in that (I hope) the IP
is my problem. Is there anyway to troubleshoot?
Click to expand...

You are getting the IP of the router and then setting up the router to
forward port 3389 to your private internal 192.168.x.x IP, correct?
 
Sorry. forgot to mention. Yes, have 3389 forwarded in the router set up.
( I can't remember if I have the UDP or TCP (?) setting or both check. I
think it was just TCP (may be a letter off in these acronyms)
 
You say you have XP SP2, in the Windows Firewall did you make sure that the
Remote Desktop exception is checked? You might not be able to ping your
router or IP address from the outside. Your ISP could be blocking it or
your router might be blocking it.
 
Yes, it's checked, which I thought was checked as a result of enabling
remote desktop via the System / Remote tab. Regardless it's checked.

thanks at any rate.
 
Have you tried this telnet test from the remote location to see if you can pinpoint the problem
area?

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q187628

Have you tested Remote Desktop from another PC over your home LAN just to make sure you can connect
locally, ie. Remote Desktop is setup correctly. If that works then its an issue with your router
and/or ISP...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
 
Linksys routers are set not to respond to pings by default.

This is at the bottom of the first page reached by the orange advanced
tab--filters??--"block wan request"--change that to disabled, and you should
be able to ping.
 
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