Irritation Error Message on Exit

  • Thread starter Thread starter linart
  • Start date Start date
L

linart

When I exit Powerpoint 2007, I get an irritating message "Powerpoint has
encountered a problem and needs to close". Of course, this is after jt has
closed. Other than that, it seems to work perfectly. I don't get this
message with other Office applications. Any ideas on the cause and how to
fix it?
 
That didn't help. I have two printer drivers installed, one for an HP 7350
and one (default) for an HP 7180. I still get the error message on exiting
PowerPoint.

Echo S said:
Make sure you have a default printer driver installed (I know, sounds
weird.) Use the one listed here as a test:
http://www.pptfaq.com/FAQ00605.htm

Then check for add-ins. Office Button | PPT Options | Add-ins. What's listed
there?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


linart said:
When I exit Powerpoint 2007, I get an irritating message "Powerpoint has
encountered a problem and needs to close". Of course, this is after jt
has
closed. Other than that, it seems to work perfectly. I don't get this
message with other Office applications. Any ideas on the cause and how to
fix it?
Click to expand...
Click to expand...
 
I also checked my default printer, but it was there and appeared to be ok.

I checked my add-ins (and it's not easy to find these). The trick is to
click on "manage addins". It turned out to be a problem with the add in BCM,
which is not a big surprise to me because I've been struggling with BCM
errors for the last 10 months. I removed this add-in and it resolved the
problem.

Good luck,

Vince
MIS Manager
Advanced Electronics


linart said:
That didn't help. I have two printer drivers installed, one for an HP 7350
and one (default) for an HP 7180. I still get the error message on exiting
PowerPoint.

Echo S said:
Make sure you have a default printer driver installed (I know, sounds
weird.) Use the one listed here as a test:
http://www.pptfaq.com/FAQ00605.htm

Then check for add-ins. Office Button | PPT Options | Add-ins. What's listed
there?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


linart said:
When I exit Powerpoint 2007, I get an irritating message "Powerpoint has
encountered a problem and needs to close". Of course, this is after jt
has
closed. Other than that, it seems to work perfectly. I don't get this
message with other Office applications. Any ideas on the cause and how to
fix it?
Click to expand...
Click to expand...
Click to expand...
 
Thank you for your specifics. You are correct -- add-ins are often a cause
of errors on exiting.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


vmsanchez said:
I also checked my default printer, but it was there and appeared to be ok.

I checked my add-ins (and it's not easy to find these). The trick is to
click on "manage addins". It turned out to be a problem with the add in
BCM,
which is not a big surprise to me because I've been struggling with BCM
errors for the last 10 months. I removed this add-in and it resolved the
problem.

Good luck,

Vince
MIS Manager
Advanced Electronics


linart said:
That didn't help. I have two printer drivers installed, one for an HP
7350
and one (default) for an HP 7180. I still get the error message on
exiting
PowerPoint.

Echo S said:
Make sure you have a default printer driver installed (I know, sounds
weird.) Use the one listed here as a test:
http://www.pptfaq.com/FAQ00605.htm

Then check for add-ins. Office Button | PPT Options | Add-ins. What's
listed
there?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


When I exit Powerpoint 2007, I get an irritating message "Powerpoint
has
encountered a problem and needs to close". Of course, this is after
jt
has
closed. Other than that, it seems to work perfectly. I don't get
this
message with other Office applications. Any ideas on the cause and
how to
fix it?
Click to expand...
Click to expand...
Click to expand...
 
I had Office 2007 installed 5 months ago, no problems. upgraded Vista to SP1
two days ago, every since had the same problem: PPT error upon closing PPT.
Installed the "known good" HP printer driver as default, error went away.
Now researching why my actual defaul printer, an HP Officejet Pro 7680 is
causing this problem. Thanks for the fantastic insights -- who would have
ever guessed it's a printerp driver issue????

Ross


Echo S said:
Thank you for your specifics. You are correct -- add-ins are often a cause
of errors on exiting.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


vmsanchez said:
I also checked my default printer, but it was there and appeared to be ok.

I checked my add-ins (and it's not easy to find these). The trick is to
click on "manage addins". It turned out to be a problem with the add in
BCM,
which is not a big surprise to me because I've been struggling with BCM
errors for the last 10 months. I removed this add-in and it resolved the
problem.

Good luck,

Vince
MIS Manager
Advanced Electronics


linart said:
That didn't help. I have two printer drivers installed, one for an HP
7350
and one (default) for an HP 7180. I still get the error message on
exiting
PowerPoint.

:

Make sure you have a default printer driver installed (I know, sounds
weird.) Use the one listed here as a test:
http://www.pptfaq.com/FAQ00605.htm

Then check for add-ins. Office Button | PPT Options | Add-ins. What's
listed
there?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


When I exit Powerpoint 2007, I get an irritating message "Powerpoint
has
encountered a problem and needs to close". Of course, this is after
jt
has
closed. Other than that, it seems to work perfectly. I don't get
this
message with other Office applications. Any ideas on the cause and
how to
fix it?
Click to expand...
Click to expand...
Click to expand...
 
You're welcome, Ross -- and thanks for the thanks. This is one of those
things that drives all of us users to the loony bin!

It's interesting that Vista SP1 triggered the issue for you. Hm...

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


ImRoscoe said:
I had Office 2007 installed 5 months ago, no problems. upgraded Vista to
SP1
two days ago, every since had the same problem: PPT error upon closing
PPT.
Installed the "known good" HP printer driver as default, error went away.
Now researching why my actual defaul printer, an HP Officejet Pro 7680 is
causing this problem. Thanks for the fantastic insights -- who would have
ever guessed it's a printerp driver issue????

Ross


Echo S said:
Thank you for your specifics. You are correct -- add-ins are often a
cause
of errors on exiting.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


vmsanchez said:
I also checked my default printer, but it was there and appeared to be
ok.

I checked my add-ins (and it's not easy to find these). The trick is
to
click on "manage addins". It turned out to be a problem with the add
in
BCM,
which is not a big surprise to me because I've been struggling with BCM
errors for the last 10 months. I removed this add-in and it resolved
the
problem.

Good luck,

Vince
MIS Manager
Advanced Electronics


:

That didn't help. I have two printer drivers installed, one for an HP
7350
and one (default) for an HP 7180. I still get the error message on
exiting
PowerPoint.

:

Make sure you have a default printer driver installed (I know,
sounds
weird.) Use the one listed here as a test:
http://www.pptfaq.com/FAQ00605.htm

Then check for add-ins. Office Button | PPT Options | Add-ins.
What's
listed
there?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


When I exit Powerpoint 2007, I get an irritating message
"Powerpoint
has
encountered a problem and needs to close". Of course, this is
after
jt
has
closed. Other than that, it seems to work perfectly. I don't get
this
message with other Office applications. Any ideas on the cause
and
how to
fix it?
Click to expand...
Click to expand...
Click to expand...
 
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