iPod won't install

  • Thread starter Thread starter born_sleepy
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born_sleepy

Hi, I've been trying endlessly for the last three days to get my 5G 60gb iPod
to install on my computer. I'm running Windows Vista Home Basic. I have my
iPod set to manually manage and I have disk use enabled. Previously I've
installed it on my laptop running XP and it worked perfectly. Now on my new
computer, it doesn't appear at all in iTunes, Windows Explorer, or even
Device Manager. I've installed it on another computer running Vista using the
same USB cable, so I know that there's nothing wrong with my iPod or USB
cable. I've tried plugging other USB storage devices into my computer and
they work fine, so I know there's nothing wrong with my USB ports (and I've
tried all six ports). I've reset my iPod, restarted my computer with my iPod
plugged in, reinstalled iTunes and QuickTime, reinstalled my motherboard
chipset, did a system restore, and I have all the latest Vista updates
including Service Pack 1.

I have no clue how to get this working. I'm not about to pay tech support
$30 to tell me what I already know, and I'm not about to reinstall my entire
OS just for one USB device. If anyone has any information, I'd greatly
appreciate it. I originally posted my problem here:
http://discussions.apple.com/thread.jspa?threadID=1542650&tstart=0
You can read about everything I've tried up to this point.
 
Hi, I've been trying endlessly for the last three days to get my 5G 60gb iPod
to install on my computer.
http://www.apple.com/support/ipod/


I'm running Windows Vista Home Basic. I have my
iPod set to manually manage and I have disk use enabled. Previously I've
installed it on my laptop running XP and it worked perfectly. Now on my new
computer, it doesn't appear at all in iTunes, Windows Explorer, or even
Device Manager. I've installed it on another computer running Vista using the
same USB cable, so I know that there's nothing wrong with my iPod or USB
cable. I've tried plugging other USB storage devices into my computer and
they work fine, so I know there's nothing wrong with my USB ports (and I've
tried all six ports). I've reset my iPod, restarted my computer with my iPod
plugged in, reinstalled iTunes and QuickTime, reinstalled my motherboard
chipset, did a system restore, and I have all the latest Vista updates
including Service Pack 1.

I have no clue how to get this working. I'm not about to pay tech support
$30 to tell me what I already know, and I'm not about to reinstall my entire
OS just for one USB device. If anyone has any information, I'd greatly
appreciate it. I originally posted my problem here:
http://discussions.apple.com/thread.jspa?threadID=1542650&tstart=0
You can read about everything I've tried up to this point.
Click to expand...
 
 
 
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