ipconfig is not a recognized ...

[BFCP]

I have been having trouble connecting to the internet from a Laptop (Dell)
running XP Pro. The message I get is that I'm offline, and of course, I
cannot connect.

The laptop is part of a home network with two other computers and other
deveices (Voip, printer, etc) connected to a router - I have tried connecting
the the computer using both wireless and wired connections, and I can see the
laptop as an identidied device on the router, but I cannot see the router on
the laptop when I type in the routers local IP address, though when viewing
the laptop connections the statuis is connected.

I have tried a number of other troubleshooting steps from the microsoft
Knowledgebase without luck (resetting Internet options, managing add ons,
etc) -I tried resetting the IP through the ipconfig /release then renew, but
the message I get is that it is not a recognized internal or external command
- how do I fix that?

 

[Jack \(MVP-Networking\).]

Hi
If the Laptop does not have a valid IP that comes from the Router it is
probably not on its network and thus you can not connect to it.
If the Laptop's IP is 169.xxx.xxx.xxx it means that it is Not connected to
anything.
Maybe this can Help.
For the Wire part, http://www.ezlan.net/debug.html
For Wireless, http://www.ezlan.net/wireless.html
Jack (MS, MVP-Networking)